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Billing Services Representative

Refresh Refinishing Inc
Akron, OH
  • Expired: October 18, 2022. Applications are no longer accepted.
Who We Are

Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured this year on Inc Magazines Fastest Growing Companies in the Midwest list! The company is currently wrapping up its franchise model and is getting ready to sell these franchise businesses in the coming months. This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position!

We are seeking a new service representative to help make our company even more efficient!
Our Billing Services Representative will be responsible for handling requests from the managers relating to our billing practices. This position will take care of updating work orders and getting charges approved, as well as providing system support to our technicians and managers.

Who We Are Looking For
  • Friendly and respectful personalities
  • Good verbal and written communication skills
  • Ability to navigate and operate computer programs
  • Excellent organizational skills
  • Dependable and reliable
  • Experience in a call center or customer service is a huge plus
  • Experience with Billing or Invoicing is required
  • Full Time Availability - First Shift 9a-5p

What We Have to Offer
  • A respectful, positive and friendly work environment
  • Fantastic & rapid advancement opportunities
  • Weekly pay via direct deposit
  • Paid time off (PTO plan entrance after probationary period, up to two weeks within the first year!)
  • $15 to $17 per hour with room to grow based on the individual

Responsibilities Of The Role
  • Answer inbound calls from managers
    • Add charges onto current work orders
    • Gain approval for certain charges & submit change orders
    • Explain our billing practices & charges to clients
    • Assist technicians with administrative questions
  • Make outbound calls to customers to confirm information, update them on status, or gather feedback.
  • Respond to emails and other types of electronic communications.

EEO Employer

Refresh Refinishing Inc

Address

Akron, OH
44301 USA

Industry

Business