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Executive Director

Refresh Mental Health Chicago, IL
  • Posted: over a month ago
  • $80,000 to $120,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Executive Director – Chicago, IL

Refresh Mental Health, is seeking a strategically focused Executive Director to provide leadership, direction and support to all aspects of clinic operations across MO, IL, KY, TX, and CO. This individual will establish and maintain effective professional relationships with clinicians, physicians, staff, patients and the public as well as formulate and administer policies and procedures, participate in strategic planning and business development activities and assist in the professional development of the clinic operations management teams.

Key Functions:

  • Recommend, develop and assist in the strategic long-range planning process as it relates to all clinic departments in support of the clinics' mission, philosophy and goals.

  • Evaluate and make recommendations for business development and expansion opportunities within assigned territories

  • Oversee the implementation of all expansion projects within assigned territories

  • Provide leadership and mentoring to management staff in establishing department objectives related to staffing, policies and procedures

  • Work collaboratively with leadership in the development and govern the annual budget for the clinic operations area and implements plans to achieve budgetary goals

  • Monitors compliance of all clinic metrics (Customer Service, Membership, Retention, etc.)

  • Provide continual process improvement including all clinic processes and/or services

  • Ensure all operational services meet regulatory and quality standards

  • Maintain professional affiliations and enhance professional growth and development to remain current in the changing healthcare trends as related to management of clinic operations

  • Maintain relationships with other social service agencies to embrace the Whole Health

  • Follow up with referral sources to increase customer service for all

  • Manages audit process in order to maintain case files, referrals, and other related documents for the treatment of clients.

  • Plans and facilitates community outreach and education activities, as appropriate to the position; may serve as a liaison and representative to community organizations

  • Promoting the image of Refresh to the regional and national community.

Requirements:

  • Preferred Masters or Post-Doctorate in a related field

  • Must have at least 5 years' experience with increasing management responsibility within outpatient mental health and substance abuse clinical operations

  • Must possess a strong understanding of clinic financials with the ability to analyze operations and continually implement efficient operational processes

  • Must have strong business acumen and proven strategic leadership skills.

  • Communication skills, both written and verbal

  • Making solution recommendations client-focused and persuasive collaboratively with sales, managed care, or other divisional executives

  • Ability to travel to sites within MO, IL, KY, TX, CO

Skills:

  • Build trust-based relationships as a strategic partner

  • Executive/Professional Presentation skills including content development and delivery

  • Self-awareness and effective communication with high-level executives

  • Objection resolution skills that uncover additional needs while deepening the relationship

  • Making solution recommendations client-focused and persuasive collaboratively with sales, managed care, or other divisional executives

  • Big picture thinker with the ability to execute

Refresh Mental Health

Why Work Here?

Refresh Mental Health is the parent company of premiere outpatient mental health, substance abuse & eating disorder practices across the US. We are one of the largest and fastest growing private behavioral health companies in the US with 1000+ clinicians in over 25+ practices, with 100+ office locations in 20 states and growing. We are actively seeking partnerships with counselors, therapists and other behavioral healthcare providers nationwide. Our goal is to provide an excellent working environment and resources for clinicians, so they can focus on what they do best — providing exemplary care to clients. See Open Positions for all of our Clinics and Offices at https://www.refreshmh.com/join-our-team/careers/ EEO Statement Refresh is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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