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E-Commerce Customer Service Associate

Reflex Performance Resources Queens, NY
  • Expired: over a month ago. Applications are no longer accepted.

At Reflex Performance Resources Inc. we specialize in the manufacturing and sale of activewear apparel worldwide, including our Reflex, 90 Degree by Reflex, Yogalicious and Bootyful Brands, as well as private label and in-house brands for a variety of national retailers.

We are now seeking an applicant for a full time position as an E-Commerce Customer Service Associate.

Responsibilities include:

- Provide Customer Service by responding to messages, emails and phone calls, as well as direct messages on brand social media accounts.

- Research social media for potential brand ambassadors and influencer collaborations.

Requirements:

- Strong interest / current understanding of all common social media.

- Strong writing and interpersonal skills with the ability to professionally and courteously interact with customers across all mediums. (Email, Phone, Messaging, Social Media, etc.)

- Competency with Microsoft Office

- Excellent organizational skills with the ability to multi-task, prioritize and manage time effectively

This position is part of our E-Commerce Group, which operates our brand websites, marketplace accounts (Amazon.com / Walmart / etc.), social media accounts, digital marketing accounts (Google AdWords etc.) and email marketing accounts. We view this Customer Service role as an opportunity for the right candidate to familiarize themselves with our product line as well as the general operations of the E-Commerce Group, as previous holders of this position have been promoted internally to roles including Social Media Account Management, Amazon Catalog Management and Graphic Design.

Reflex Performance Resources

Why Work Here?

At Reflex, we pride ourselves on producing high quality, affordable, and accessible garments at the fulcrum of fashion and function.

Reflex Performance Resources Inc. is a global sourcing company that specializes in the manufacturing and sale of Activewear Apparel. Our ultimate mission is to create lifestyle brands that combine the elements of style, comfort, fit, and performance. We pride ourselves on producing high quality garments that are affordable and accessible. Operating at the fulcrum of fashion and function, we aim to please both the everyday fashion consumer and the ultimate active enthusiast.

Address

240 Plandome Road, Manhasset, New York 11030
Queens, NY
USA