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Receptionist - Customer Service Representative - Entry Level

Redi National Pest Eliminators Seattle, WA
  • Posted: over a month ago
  • $2,000 to $2,600 Monthly (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Dental

RECEPTIONIST (CUSTOMER SERVICE)

Redi National Pest Eliminators is a small, high-volume office, and we are seeking an enthusiastic Receptionist to join our Front Office Team. The Front Office staff members are a part of a small call center. Our goal is to provide excellent Customer Service and we need positive, forward-thinking professional individuals that enjoy working in an office environment. A Customer Service background and proven phone etiquette skills are essential for your success, in this role. Bonus points rewarded if you are bilingual and/or familiar with the Pest Control Industry.

Our ideal candidate will demonstrate the following qualities:

· Internal/external Customer Service skills with a results-driven attitude. Self-efficient yet team-oriented, and a strong work ethic.

· Ability to effectively facilitate/de-escalate a difficult conversation.

· Clear & concise communicative skills, with an ability to give/take directions, and relay information.

· Can obtain a heavy flow of information, and prioritize accordingly.

Responsibilities:

· Opening and/or closing the office, respond to our On-Call phone service messages, going over Technician/Inspectors schedules, contact Redi Response requests, and check the general email account.

· Adhere to scheduled shifts and breaks (including weekend shifts).

· Manage multi-line phone system, inbound/outbound calls, data entry, sales, and appointment scheduling.

· Create leads and dispatch to Inspectors and Technicians in a timely manner.

· Provide assistance for the Office/District/General Managers with tasks, small projects, and help with managing various documents.

· This position reports to the Office Manager.

If this sounds like the right fit, for you, APPLY TODAY!

Redi National Pest Eliminators

Why Work Here?

Awesome Founder & Management Team, high-energy atmosphere, & we love helping people!

Locally run & owned Pest Control Company established in 1981, providing Pest Control services to Residential/Commercial properties throughout Western Washington. Our cozy office is located in the eclectic Fremont neighborhood (Seattle, WA). Redi National Pest Eliminators staff members include: General/District/Office Managers, Accounting & Front Office staff, Inspection Team, North/Central/South District Technicians, & our amazing Restoration Crew!

Address

4453 Aurora Ave N. Seattle, WA 98103
Seattle, WA
USA

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