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Entry Level Customer Service Representative

Redi Carpet Stafford, TX

  • Posted: over a month ago
  • Full-Time
Job Description
Position: Entry Level Customer Service Representative Location: Stafford, TX
Job Id: 1325 # of Openings: 1
Looking for Immediate Hires!! Redi Carpetis the nation's largest flooring provider to the multifamily (i.e., apartment) industry and our growing Houston/Stafford Customer Service Center is looking for great people to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to Customer needs and provide a great experience over the phone and via email. The successful candidate for this role will have a strong spirit to serve and willingness to be a team player. We are looking for individuals who are self-motivated, persistent, and can communicate confidently with a strong customer service mindset.
Responsibilities(include, but not limited to the following)
  • Providing a GREAT Customer Experience to internal and external customers.
  • Responding to inquiries and assistance via the phone and email
  • Entering Orders and working with our Account Managers to fulfill customer requests
  • Timely communication with Customers, Installation Managers and Account Managers in regards to job status and customer needs.
  • Assist with various tasks as requested by supervisor
  • 1+ years of customer service experience
  • Detail orientated
  • Ability to multitask
  • Excellent interpersonal skills
  • Creative problem solving
  • High school diploma
For more information about Redi Carpet, please visit our website
Redi Carpet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non-merit factor.

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Company Description
Redi Carpet was founded in 1981 on the unique concept of offering next-day installation. Today, the company continues to be an innovative force in the industry, offering a variety of special customer services, creative marketing concepts, and value-added products.

During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume.

Redi Carpet employs nearly 500 people in 33 cities and 24 states plus the District of Columbia.

Redi Carpet

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Stafford, TX



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