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Customer Service Representative-Window Coverings

Redi Carpet
San Diego, CA
  • Posted: over a month ago
  • Full-Time
Job Description
Position: Customer Service Representative-Window Coverings Location: San Diego, CA
Job Id: 1754 # of Openings: 1
We are seeking a Customer Service Representative to join our team! You will be responsible for allocating samples, call-in deliveries, and assisting with various tasks as requested by supervisor.
Responsibilities(include, but not limited to the following)
  • Answer telephone calls
  • Enter orders for window coverings via email, phone, & text
  • Communicate with property management companies facilitating measures and installations
  • Type work orders and allocate inventory
  • Constant communication installation managers and salespersons
  • Enter floor plans, pricing, and other customer information for new and existing accounts
  • Assist with processing credit card sales
  • Research warranty claims
  • Problem solving
  • Multitask
  • Must be organized
  • Positive attitude
Requirements
  • 2+ years of customer service experience
  • Excellent interpersonal skills
  • Creative problem solving
  • Team Player
  • Previous Customer Service Experience Required
  • High school diploma
Work Hours: Monday-Friday
Job Type: Full-time
Redi Carpet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non-merit factor.

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Company Description
Redi Carpet was founded in 1981 on the unique concept of offering next-day installation. Today, the company continues to be an innovative force in the industry, offering a variety of special customer services, creative marketing concepts, and value-added products.

During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume.

Redi Carpet employs nearly 500 people in 33 cities and 24 states plus the District of Columbia.

Redi Carpet

Address

San Diego, CA
USA

Industry

Business

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