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Entry Level Customer Service Representative

Red Label Enterprises Alhambra ,CA
  • Posted: 15 days ago
  • $15 to $25 Hourly
  • Full-Time
Job Description

The idea of having job security is more important now more than ever. Fortunately, Red Label Enterprises has been deemed by the government as an essential business which means that no matter the situation, we will continue to operate and help serve our community. With 17 years of experience behind us, we’re fortunate to be able to navigate through any scenario.

Why Red Label?

  • $250 sign on bonus!
  • Job security - we have not (and will not) be conducting layoffs or furloughing employees
  • Deemed an essential business by the US Government
  • Paid training in customer service, marketing, and communications
  • Paid on a weekly basis
  • Competitive hourly pay structure
  • Family oriented environment
  • Optional weekly team activities
  • Full time and part time schedules available
  • Flexible scheduling available
  • Optional weekend schedules
  • Growth potential
  • Optional bi-monthly activities paid by the company (i.e. trips to Six Flags, Raging Waters, Clippers games, etc.)

What We’re Looking For in Applicants:

  • Proficient with time management
  • Driven and self-motivated personality
  • Student mentality
  • Ability to problem solve under pressure
  • Leadership qualities
  • Upbeat and enthusiastic temperament
  • Capable of working solo or in a team
  • Comfortable in a fast paced environment
  • Exceptional communication skills

Customer Service Responsibilities:

  • Resolves any problems, questions, or concerns with professionalism and open communication
  • Builds knowledge of systems implemented during each customized client promotion/field campaign
  • Participates in service, brand, and product knowledge training
  • Able to multitask, prioritize and manage time effectively
  • Utilizes knowledge of products, services, and brands
  • Responsible for inventory tracking
  • Builds rapport with customers and colleagues
  • Provides swift and attentive service
  • Assists in executing annual projects in alignment with the overall goals of the company
  • Stays informed of company and client policies, procedures, and promotions

Direct experience is preferred, but not required. Paid training is provided.

Red Label Enterprises

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