***U.S. Citizenship Required***
Red Arch Solutions is a proven and effective small business integrator and consultant, recognized as a leading provider of IT development to the Federal Government. We offer excellent benefits, including 20 days PTO, 10 holidays, up to 10% 401k contribution, and reimbursement for tuition/certifications. Top of the line PPO Medical, Dental, Vision, and Short and Long-Term disability are also offered.
Red Arch is seeking a System Administrator (SA) to support our Maryland customer. This effort is related to a task order that Red Arch is bidding under its Prime IDIQ contract vehicle.
The purpose of this contract is to procure the required services and to support the analysis, design, development (i.e., front and backend), implementation and maintenance of dedicated Government public websites hosting Interagency OPSEC Support Staff (IOSS) Program applications and information while upholding User Interface/User Experience (UI/UX) guidelines.
Role: Sustainment and Help Desk
+ Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
+ Manages IT system infrastructure and any processes related to these systems
+ Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
+ Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
+ Provides support for the escalation and communication of status to agency management and internal customers
+ Provides support for the dispatch system and hardware problems and remains involved in the resolution process
+ Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
+ U.S. citizenship required
+ Possess five (5) years' experience as an SA in programs and contracts of similar scope, type, and complexity AND a Bachelor's degree in a technical discipline from an accredited college or university
+ Five (5) years of additional SA experience may be substituted for a Bachelor's degree
Red Arch Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, or protected veteran status. Red Arch Solutions takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans and individuals with disabilities.
External Company URL: http://www.redarchsolutions.com/
Street: 10215 Wincopin Circle