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Medical Scheduling Specialist

Receivable Solutions, Inc Columbia ,SC
  • Posted: over a month ago
  • $12 to $16 Hourly
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision, 401k
Job Description

 

Job Summary:

The Scheduling Specialist is responsible for scheduling appointments for the client according to established protocols while maintaining superior customer service and professionalism.

The scheduling specialist participates in receiving calls via a telephone queue.

ESSENTIAL JOB FUNCTIONS:

·        Properly schedules appointments according to established practice protocols.

·        Screen patients for demographic information and updates system as necessary.

·        Verifies method of payment for service (Medicare, private insurance, self-pay, etc.) and collects data.

·        Verifies necessary referrals are obtained and any necessary authorization are in progress prior to scheduling appointment.

·        Informs patient of information or payment that must be presented at time of visit.

·        Requires excellence in customer service and telephone etiquette.

·        Maintains acceptable levels of productivity.

·        Familiarity with assigned client systems and client scheduling protocols.

·        Answer general questions that may arise on calls with patients.

·        Understands and adheres to HIPAA and RSi policies and procedures, as well as local, state and federal regulations, relevant to their area of operation.

·        Performs other related duties as assigned.

Required Skills/Abilities:

·        Excellent verbal and written communication skills

·        Ability to handle and maintain confidential information

·        Strong work ethic

 

Education and Experience

  • High School diploma or GED required
  • 1+ years of medical scheduling experience preferred
  • Basic medical terminology

 

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
Company Description
Complete A/R Medical Collections Agency

Receivable Solutions, Inc

Why Work Here?

Great evironment, great growth opportunities!

Complete A/R Medical Collections Agency

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