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Document Custody Analyst

Real Time Resolutions Inc Dallas, TX
  • Expired: over a month ago. Applications are no longer accepted.

Position: Document Custody Analyst

Location: Dallas, TX

Classification: Non-Exempt

Reports to:  Manager

Compensation: Competitive Hourly Pay

Benefits: Medical, dental, and disability benefits paid 100% for Full Time Employees

Hours: Full-time

Travel: None


The Document Custody Analyst shall be responsible for indexing and uploading mortgage files and documents received from clients via various electronic means into Real Time’s imaging system.

Essential Functions

  • Request loan files and documents from clients and custodians according to pre-established company and client guidelines; maintain client and custodian contact schedule.
  • Process closed loan files for retention and storage; maintain loan retention schedule for storage of closed loan files.
  • Assist with management of physical loan files; assist with processing request for retrieval and delivery of loan files to Real Time employees; maintain loan files in a secure environment.
  • Prepare images and/or physical files for shipment to outside counsel, investors, clients, etc. as requested.
  • Keep supervisor informed of changes in volume or of any problems/issues that may arise.

Qualifications and Skills

  • High School Diploma required; Bachelor’s Degree preferred
  • General computer knowledge; working knowledge of Word, Excel and Adobe
  • Ability to lift 60 lbs. and the ability to stand and bend for a majority of the day
  • Strong organizational, verbal and written communication skills.
  • Must have valid Texas driver license and a good driving record
  • Detail oriented with the ability to work within deadlines
  • Willingness to gain knowledge on file retention and mortgage banking/servicing industry
  • Ability to meet regular attendance requirements and schedules established for the department
  • Ability to work as a team member, effectively sharing ideas, skills and knowledge

Real Time Resolutions Inc


Dallas, TX