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Customer Service Representative

Real Estate Board of Greater Vancouver Vancouver, BC

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

At the Real Estate Board of Greater Vancouver (REBGV), we work hard, have fun, and our building has the best view in the city! We have won national quality awards for customer service and innovation. We are an innovative, quality-driven association with approximately 14,000 REALTOR® members. Our commitment is to provide members with the services and tools they need to serve their clients and the real estate needs of their communities. We promote life-long learning and believe in the value of sharing knowledge with colleagues, members, and others who may benefit from what we learn.

Position Summary:

Reporting to the Assistant Manager, Member Services and MLS, you are responsible for providing full customer service and support to members and staff with regards to Membership, Professional Development Program registration, event ticketing, lockbox system and retail sales through the front member service counter. Your primary contact with customers will be over the telephone. However, you will also be conversing with customers face-to-face occasionally, and through email. This position is located in our office in Vancouver, so you will need to live in Vancouver or local communities within travelling distance to Vancouver.

Your Characteristics:

You are enthusiastic and committed to excellent customer service. You enjoy working with people over the telephone, solving customers’ problems, and working in a team atmosphere. You also have excellent verbal and written communication skills: clear, concise, and easy to understand.


· Minimum 2 years experience working in a customer service environment

· Proficiency with Microsoft office Programs; Word, Excel and Outlook

· Excellent command of the English language both verbal and written

· Real Estate experience is an asset though not required

While we thank all candidates for your interest in this position, we will only be contacting those candidates selected for an interview.

Real Estate Board of Greater Vancouver

Why Work Here?
Fantastic employee and member focused culture. Competitive salary and benefits, and great professional and personal growth.


2433 Spruce Street

Vancouver, BC



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