Skip to Main Content

Inside Sales Representative / Call Center Manager

Re-Bath - Troy
Troy, MI
  • Posted: over a month ago
  • Full-Time
Job Description

Are you competitive at heart? Are you an enthusiastic person with a passion for sales? Do you like working on the phone helping potential customers get what they want? Do you thrive on challenges? Can you motivate a staff to succeed?

ReBath Metro-Detroit is a family owned and operated company that has been serving SouthEast Michigan for more than 30 years. We are growing and looking for happy and hard working people to join our family!

Job Description

The Inside Sales Representative is responsible for securing sales appointments and managing the call center through accurate and professional representation of our brand and its products according to ReBath procedures and to the customer’s satisfaction. Utilize Salesforce software in lead generation and customer follow up.

Responsibilities

  • The Candidate will manage 100-150 outbound calls a day and follow-up with inbound leads that came from television, internet, direct mail, yellow pages or Home Shows.
  • Assist in our marketing efforts and successfully schedule sales appointments.
  • Conduct pre-call qualification for commercial and residential presentations from targeted prospects.
  • Must follow-up with customers on sold appointments and assist with our referral program.
  • Follow up on non sold appointments.
  • Update CRM system.

Qualifications

  • Experience working in an inside sales office making outbound calls or an outbound call center, using CRM software.
  • Demonstrated performance in  high-volume appointment scheduling with inside sales experience.
  • Detail oriented with good follow-up skills on tasks.
  • Ability to effectively communicate accurate, pertinent information with Sales Consultants and respond to correspondence regarding scheduling changes/cancellations with a sense of urgency.
  • Be able to work 9 am to 5 pm (location dependent), Monday through Fridays and some weekends.

Benefits/Compensation

We offer competitive pay with benefits, plus we provide specialized training in your trade. In addition, we offer health benefits and paid time off.

Job Type: Full-time

Experience:

  • Scheduling: 5 years (Preferred)
  • Customer service: 5 years (Preferred)
  • Inside Sales: 5 years (Preferred)
  • CRM / Salesforce: 2 years (Preferred)
  • Management: 2 years (Preferred)

Re-Bath - Troy

Address

Troy, MI
USA

Industry

Business

View all jobs at Re-Bath - Troy

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.