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Flooring Customer Service Specialist

Ray's Flooring Specialists
Albuquerque, NM
  • Posted: over a month ago
  • $15 Hourly
  • Full-Time
Job Description

The Ray’s Flooring Service Customer Specialist is to create and maintain productive relationships with clients by ensuring all service requests are resolved to the client’s satisfaction as quickly as possible while delivering an exceptional customer experience.

Responsibilities include:

  • Deliver exceptional customer service
  • Follow company filing procedures and maintain all records as required
  • Maintain productive relationships with co-workers, customers, and vendors
  • Propose and implement changes to our operations which enhance our business
  • Establish and maintain excellent communication both with clients and your team
  • Process all service requests per current Rays Flooring policies and procedures
  • Process all claims per current Rays Flooring policies and procedures
  • Perform other duties as assigned

Our Expectations include:

  • Deliver exceptional customer service
  • Follow company filing procedures and maintain all records as required
  • Maintain productive relationships with co-workers, customers, and vendors
  • Propose and implement changes to our operations which enhance our business

Requirements:

  • Requires a High School Diploma or General Education Degree (GED).
  • Prefers flooring or construction administrative experience
  • Must be able to multi-task, meet critical deadlines, and work well individually and as a team player
  • Strong customer services skills
  • Proficient in Microsoft Word, Excel and Outlook Calendar and Email

Benefits include:

  • Weekly paychecks including direct deposit
  • First of the month following 60 days of employment: Health Benefits: medical, dental, vision, and life insurance
  • After 90 days of employment: 6 paid Holidays
  • After 1 year of employment: Vacation (based on period of employment), Paid Time Off (3 days per year), & 401K Program
  • Employee Parking
  • Employee discount on purchases (flooring, cabinets, and more)

Pay: Starting at $15 per hour

Schedule: Monday through Friday, 7:00 am to 4:00 pm with a 1-hour unpaid lunch

If you are interested in this opportunity to work with a great team, please email your resume.

Walk-ins welcome at 7401 Los Volcanes Road, NW, Albuquerque between 10 am and 3 pm.

Equal Employment Opportunity

Company Description
Our dedication to quality and service has allowed Ray’s Flooring Specialists, Inc. to thrive, even in tough economic times and has earned us a number of accolades from industry and community organizations.

We’ve grown considerably over the last four decades, but our commitment to professional excellence and superior customer service has not changed. Ray’s Flooring Specialists, Inc. is an award-winning flooring contractor and the only flooring company in all of New Mexico to have a National Housing Quality-certified quality process.

Ray's Flooring Specialists

Address

7401 Los Volcanes Rd NW

Albuquerque, NM
USA

Industry

Business

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