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Technical Customer Service Representative

Randstad Bethesda, MD
  • Expired: August 28, 2019. Applications are no longer accepted.

Technical Customer Service Representative
job details:

  • location:Bethesda, MD
  • salary:$15 - $20 per hour
  • date posted:Monday, August 26, 2019
  • experience:Experienced
  • job type:Temp to Perm
  • reference:S_793066
  • questions:nicole.dube@randstadusa.com301-654-7941
job description
Technical Customer Service Representative
Mission driven educational nonprofit organization in downtown Bethesda is seeking a temporary, potentially temp to hire, Technical Customer Service Representative to join their team!
Responsibilities:
??? Answer help desk calls and maintain tickets in help desk ticketing system
??? Provide remote and occasional onsite support
??? Troubleshoot and support networking, hardware, software, and other related peripheral issues
??? Configure new desktops, laptops, and printers
??? Review and respond to remote monitoring and management system alerts and notifications
??? PC hardware installation and maintenance
??? Software installation and support
??? Supporting Windows operating systems and Office applications
Working hours: 8:00 AM - 5:00 PM
Skills:
  • Excellent time management, communication, and customer service skills
  • Ability to remain calm and supportive, even with frustrated individuals
Education:
High School
Experience:
Experienced
Qualifications:
  • Minimum 2 years of experience in a technical customer service position
  • Experience with VMWare, MS Active Directory, Domain experience preferred
  • Proficiency in Microsoft Office 365
  • Experience with SHarePoint preferred
Click apply today for immediate consideration!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Randstad

Address

Bethesda, MD
20814 USA