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Customer Service Specialist

Randstad
Renton, WA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

TO BE CONSIDERED YOU MUST COMPLETE THE QUESTIONNAIRE VIA THE LINK BELOW.

Do you enjoy helping others? Are you an expert at showing empathy to patients when it matters most? How would you feel to work for one of the fastest growing organizations within the area? One of the largest healthcare and insurance providers is seeking driven individuals to join the organization.

To submit your resume directly to the recruiter, complete the brief questionnaire below to request the typing and data entry assessment.

https://forms.gle/boREvWcTbqynoGVYA

Duration: Temp to Perm
Pay Rate: $20.00
Location: Renton, WA 98057

Responsibilities:

  • Places outbound calls (regarding account status, complaints, etc.) and handles incoming calls (inquiries, complaints, etc.) and directs calls for further problem resolution, if necessary.
  • Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage.
  • Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data.
  • Adhere to HIPAA and patient confidentiality requirements

Skills:

  • MS Office
  • Effective Written and Verbal Communication Skills
  • Strong Customer Service Skills
  • The ability to show empathy and patience with escalated situations

Requirements/Qualifications:

  • High School Diploma

To submit your resume directly to the recruiter, complete the brief questionnaire below to request the typing and data entry assessment.

https://forms.gle/boREvWcTbqynoGVYA

Company Description
Randstad is the #1 staffing agency in the world. We partner with well respected organizations and Fortune 500 companies across the US.
APPLY TODAY to learn how we can get YOU in front of the hiring manager!

Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible.

Randstad

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. We can’t wait to tell you all about it!

Address

Renton, WA
USA

Industry

Business

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