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Customer Service Specialist

Randstad Auburn, CA
  • Posted: September 18, 2019
  • $15 to $17 Hourly
  • Full-Time

Customer Service Specialist
job details:

  • location:Auburn, CA
  • salary:$15 - $17 per hour
  • date posted:Monday, September 16, 2019
  • experience:Experienced
  • job type:Temp to Perm
  • reference:S_799742
  • questions:rebecca.lipe@randstadusa.com916-326-5175
job description
Customer Service Specialist
Our client is looking for a reliable, upbeat Customer Service Specialist to add to their team on a temp-to-hire basis. This person would be expected to provide consistent communication, administration and support to management and their customers in a positive and energetic manner to enhance the level of customer satisfaction. In order to fully understand this position, the ideal candidate would have experience in a production/manufacturing environment and looking to join a company that they can grow with and stay long term. The schedule for this position requires you to work 8 AM to 4:30 PM Monday - Friday and they are paying $15-17 DOE.
Responsibilities:
  • Open and sort mail
  • Answer and route all incoming calls
  • Answer and/or route all customer inquiries pertaining to shipment dates, job status, and miscellaneous requests
  • Process incoming purchase orders, provide order confirmations
  • Create, administer, and manage job packets
  • Conduct customer surveys
  • Record and process customer complaints
  • Process and manage customer returns
  • Maintain job status reports
  • Prepare & record quality objective data and update charts
Working hours: 8:00 AM - 4:30 PM
Skills:
  • Proficiency in Microsoft Office, especially Word and Excel
  • Ability to effectively problem solve
  • Ability to multitask
  • Customer care experience
  • Organized and outgoing
  • Detail oriented
  • Excellent communicator
  • Experience in order processing is preferred
Education:
High School
Experience:
Experienced
Qualifications:
  • High school diploma or equivalent required
  • Bachelor's degree preferred
  • 1-2 years of related experience required
  • Knowledge of ISO 9001, CORE and.or JobBOSS is plus
If you are qualified and interested in this role, please apply and we will reach out to you with next steps!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Randstad

Address

Auburn, CA
95603 USA

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