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Customer Service Representative

Randstad Eden Prairie, MN
  • Expired: July 18, 2019. Applications are no longer accepted.

Customer Service Representative
job details:

  • location:Eden Prairie, MN
  • salary:$15 per hour
  • date posted:Tuesday, July 16, 2019
  • experience:Entry Level
  • job type:Temp to Perm
  • industry:Administrative and Support Services
  • reference:S_779603
job description
Customer Service Representative
Randstad is currently seeking Customer Service Representatives for a Fortune 5 Health Insurance Company in Eden Prairie, MN (Zipcode: 55344). Interested candidates should send their resume to kevin.tran@randstadusa.com with the posting job title and location attached to the email along with your contact information. This position is a Temporary-to-Hire opportunity starting on 8/05/2019 paying $15.00/hour. Interested candidates must be available to work Monday through Friday, 8AM to 4:30PM or 8:30AM to 5PM
Responsibilities:
  • Assist providers and members with claims issues
  • Handle between 30-40 inbound calls per day
  • Respond to provider emails in between calls
Working hours: 8:00 AM - 5:00 PM
Skills:
  • Multitask - be able to type/ search computer systems while listening to the caller
  • Ability to Meet or exceed metrics in Quality, Customer Satisfaction Surveys, Average Handle Time, After Call Work Time, Adherence and Attendance
Education:
High School
Experience:
Entry Level
Qualifications:
  • High school/GED or equivalence
  • 6 months of previous call center experience
1. Is the LOCATION commutable for you based on the Zip Code?
2. Do you have 6+ months of call center experience?
3. Would you be interested in a temporary-to-hire opportunity?
4. Would $15.00 per hour be an acceptable target rate of pay for you?
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Randstad

Address

Eden Prairie, MN
55344 USA