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Call Center Specialist - Healthcare

Randstad Hillsboro, OR

  • Posted: 9 days ago
  • $20 Hourly
  • Full-Time
  • Benefits: dental, medical
Job Description

Are you a Service Center Professional? Do you enjoy helping others while managing multiple tasks at once? One of the largest healthcare and insurance providers is seeking driven individuals to join the organization.

Duration: 5 Months (possibility of extension and conversion)
Pay: $20.00 hourly
Shift: Open Shift Availability
Location: Aloclek Dr. Hillsboro OR 97124

Responsibilities:

  • Schedules, reschedules, and/or verifies patient appointments
  • Responds to member questions and concerns, and acts as an advocate for their service, needs, and interests
  • Educates members on proper use of Health Plan systems and facilities
  • Appropriately transfers and introduces returned telephone calls to providers and medical office modules
  • Refers provider sick calls to scheduling Supervisor or a member of the call center management team
  • Notifies patients of appointments and/or scheduling changes by telephone or mail
  • Verifies member and benefit eligibility, creates medical record numbers as appropriate
  • Confirms patient appointment for next day, as appropriate

Skills:

  • Appointment Setting Experience in Healthcare Environment
  • Medical Terminology
  • Demonstrated Analytical and problem solving skills

Requirements/Qualifications:

  • High School Diploma
  • Experience handing high volume calls

 

Company Description
Randstad is the #1 staffing agency in the world. We partner with well respected organizations and Fortune 500 companies across the US.
APPLY TODAY to learn how we can get YOU in front of the hiring manager!

Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible.

Randstad

Why Work Here?
Randstad is the #1 staffing agency in the world. Partner with us today and learn how we can get YOU in front of the hiring manager!

Randstad is the #1 staffing agency in the world. We partner with well respected organizations and Fortune 500 companies across the US. APPLY TODAY to learn how we can get YOU in front of the hiring manager! Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible.

Address

Hillsboro, OR
USA
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