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Call Center Representative

Randstad Phoenix, AZ
  • Expired: October 11, 2019. Applications are no longer accepted.

Call Center Representative
job details:

  • location:Phoenix, AZ
  • salary:$11.50 per hour
  • date posted:Thursday, October 10, 2019
  • experience:Entry Level
  • job type:Temporary
  • industry:Administrative and Support Services
  • reference:S_808406
  • questions:chyna.gandara@randstadusa.com602-606-4499
job description
Call Center Representative
A Government Agency in Downtown Phoenix is looking for hard working and dedicated CSR's paying $11.50.
This position is a temporary position, working hours Monday - Friday 8:00 am - 5:00 pm.
Responsibilities:
Customer Service Representatives will be taking inbound calls from the public, healthcare providers or members. The nature of the calls will span from topics such as program eligibility, enrollment, possible issues with provider billing or bills unpaid, updating demographic or other personal information in the system such as address/phone.
Ability to multi-task is imperative. Representatives will have two computer monitors and a headset and be able to navigate both screens while determining if they are able to assist with the inquiry or forward on to another department.
Working hours: 8:00 AM - 5:00 PM
Skills:
  • Atleast 6 months in a call center environment
  • Inbound calls from Customers
  • Updating and tracking information in the system
  • Documentation of information
  • Bilingual preferred
Education:
High School
Experience:
Entry Level
Qualifications:
Prior call center experience
***Phone interviews with the Client will take place on 10/18, please apply ASAP if interested.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Randstad

Address

Phoenix, AZ
85067 USA