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Call Center Representative

Randstad Milwaukee, WI
  • Expired: 25 days ago. Applications are no longer accepted.

Job Description

The Customer Service Representative I, position interacts with customers and medical service providers processing information in response to general inquiries, concerns, and requests about products and services. The CSR I must project a professional company image and provide superior customer service by corresponding with customers via any of customer contact channels.

Responsibilities

  • Provide accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Document all customer interactions.
  • Educate customers and dental professionals on eligibility, benefits, claims payment, and authorization

Qualifications

  • High School Diploma or Equivalent
  • Proven professional verbal and written communication skills

TO APPLY: emailed your resume to cameron.neal@randstadusa.com AND fill out this form https://forms.gle/pxqw5aqq6P2om4C27

Randstad

Why Work Here?

Great opportunity to join a global organization with room for career growth and advancement!

Randstad Staffing is the largest staffing agency in the world! You may know us as the owner of Monster.com. Apply today to learn more about this employment opportunity with our client, and how we can put YOU in front of the hiring manager!

Address

Milwaukee, WI
USA