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Call Center Customer Service

Randstad Hillsboro, OR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

How would you like to join a company that’s committed to their members and the communities they serve? I am recruiting experienced Call Center Representatives for our client, a World-Class Leader in the healthcare industry in Hillsboro, OR.  If you have the skills listed below and interested in starting your career with a solid company, this is the job for you!

 

Duration: 5 Months (possibility of extension and conversion)
Pay: $18.00 - $20.00 hourly
Shift: Open Shift Availability
Location: Hillsboro, OR 97124 (This is not a remote opportunity. Must be comfortable working on site)

 

Responsibilities:

·         Schedule, reschedule, and/or verify patient appointments

·         Respond to member questions and concerns, and acts as an advocate for their service, needs, and interests

·         Educate members on proper use of Health Plan systems and facilities

·         Appropriately transfer and introduces returned telephone calls to providers and medical office modules

·         Refer provider sick calls to scheduling Supervisor or a member of the call center management team

·         Notify patients of appointments and/or scheduling changes by telephone or mail

·         Verify member and benefit eligibility, creates medical record numbers as appropriate

·         Confirm patient appointment for next day, as appropriate

 

Skills:

·         Appointment setting experience in healthcare environment

·         Medical terminology

·         Demonstrated Analytical and problem solving skills

 

Requirements/Qualifications:

·         High school diploma

·         Experience handing high volume calls

 

 

To submit your resume and be scheduled for an interview  please respond by emailing me your updated resume ASAP to marci.cohen@randstadusa.com.

 

 

Company Description
Randstad is the #1 staffing agency in the world. We partner with well respected organizations and Fortune 500 companies across the US.
APPLY TODAY to learn how we can get YOU in front of the hiring manager!

Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible.

Randstad

Why Work Here?

Randstad is the #1 staffing agency in the world. Partner with us today and learn how we can get YOU in front of the hiring manager!

Randstad is the #1 staffing agency in the world. We partner with well respected organizations and Fortune 500 companies across the US. APPLY TODAY to learn how we can get YOU in front of the hiring manager! Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible.

Address

Hillsboro, OR
USA