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Application Support Specialist

Randstad Atlanta, GA
  • Expired: November 28, 2019. Applications are no longer accepted.

Application Support Specialist
job details:

  • location:Atlanta, GA
  • salary:$19.57 - $24.03 per hour
  • date posted:Tuesday, November 26, 2019
  • job type:Contract
  • industry:Professional, Scientific, and Technical Services
  • reference:722667
job description
Application Support Specialist
job summary:
The Application Support Specialist will provide tier I and tier II support on a proprietary AI/Machine Learning application. The right candidate will have superior customer service and critical thinking skills, and will be comfortable working with and learning new technology.
location: Atlanta, Georgia
job type: Contract
salary: $19.57 - 24.03 per hour
work hours: 8 to 5
education: Bachelors
responsibilities:
Specific duties may include:
  • Working one-on-one with associates on application issues
  • Tracking and documenting issues as they arise
  • Developing and sharing best practices
  • Developing and improving training manuals for applications
  • Working with the Operations team to identify changes to policies, processes and technologies, and training associates on those changes
  • Creating a self-serve knowledge base for associates to refer to when application issues arise
qualifications:
Specific qualifications include:
  • Bachelor's degree in STEM field
skills:
  • Aptitude for troubleshooting and problem solving
  • Superior time-management and organizational skills
  • Ability to learn quickly, adapting to new technology and processes
  • Positive, team-oriented attitude
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Randstad

Address

Atlanta, GA
30309 USA