Do you enjoy working with a company that values your input and has the opportunity to learn all aspects of the business? If so this may be the right company for you! We have an immediate direct hire opening for a customer service representative with a manufacturing company in Eagan , MN. In this position you will be working directly with customers and being that go to person to process orders, track shipments, answer billing questions and be the liaison between other internal teams. You will work with multiple departments including, marketing, accounting, sales and procurement. This company offers a competitive salary and benefits including: 401K, health, dental, vision & PTO.
- Customer account setup within Made-to-Manage MRP system
- Customer account information management for accuracy and completeness
- Daily creation of customer invoices corresponding to daily shipments
- Uploading invoices to customer portals.
- Managing multiple portals used for both invoicing and receiving purchase orders
- Accounts receivable collections assistance
- Receptionist/front desk back up (phones/visitor entry)
- Occasional sales order entry/order tracking
- Occasional customer service support
- Application of advanced payment, and credit hold as appropriate
- Filing of Sales Orders and related documents
- Other duties as assigned
- Customer Service
- Basic Software Skills
- Problem Solving
- Adapting to Change
- B2B Order Entry Experience (1 year of experience is required)
- High School (required)
- Years of experience: 1 year
- Experience level:Entry Level
Working hours: 8 AM - 4:30 PM
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