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Customer Service Representive

Randstad USA Saint Paul ,MN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Do you enjoy working with a company that values your input and has the opportunity to learn all aspects of the business? If so this may be the right company for you! We have an immediate direct hire opening for a customer service representative with a manufacturing company in Eagan , MN. In this position you will be working directly with customers and being that go to person to process orders, track shipments, answer billing questions and be the liaison between other internal teams. You will work with multiple departments including, marketing, accounting, sales and procurement. This company offers a competitive salary and benefits including: 401K, health, dental, vision & PTO. 

Responsibilities

  • Customer account setup within Made-to-Manage MRP system
  • Customer account information management for accuracy and completeness
  • Daily creation of customer invoices corresponding to daily shipments
  • Uploading invoices to customer portals.
  • Managing multiple portals used for both invoicing and receiving purchase orders
  • Accounts receivable collections assistance
  • Receptionist/front desk back up (phones/visitor entry)
  • Occasional sales order entry/order tracking
  • Occasional customer service support
  • Application of advanced payment, and credit hold as appropriate
  • Filing of Sales Orders and related documents
  • Other duties as assigned

Skills

  • Customer Service
  • ERP
  • Basic Software Skills
  • Problem Solving
  • Adapting to Change
  • Troubleshooting
  • B2B Order Entry Experience (1 year of experience is required)

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year
  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Randstad USA

Address

Saint Paul, MN
55121 USA