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Customer Service Representative

Randstad USA Tualatin, OR
  • Expired: August 03, 2019. Applications are no longer accepted.

We are a manufacturing company looking to add a new family member to our friendly, professional Customer Service Team. Our customers are why we are in business, therefore we believe in building a company culture that provides excellent customer service to support them. Due to our product, this is a technical, detail-oriented position. It requires a desire to learn our trucking products, in order to answer mechanical and technical questions for our customers. This individual must have a total team spirit attitude, excellent attention to detail with a positive, upbeat personality and great attendance.

Interacting with customers to provide full support service by receiving and responding to customer calls and emails. This will cover a wide range of topics to include: product information; price calculations; order
processing; shipping information; order status; technical product questions; payment information; website navigation, etc. Order processing includes detailed data entry into a live manufacturing system. Continuous open-communication dialog among the CSR department is ongoing and required at all times, in order to maintain unified knowledge of customers and the status of orders.

Responsibilities:
- Deliver excellent customer service to customers via phone and email
- Business professional delivery of all communications, verbal and written
- Provide quotes and accurate product information to customer inquiries
- Accurately process inquiries and product orders via computer systems
- Filing orders and customer paperwork

Working hours: 7:30 AM - 4:00 PM

Skills:
- excellent communication
- self-confident
- business professional verbal, written & appearance
- energetic, upbeat personality
- mechanical aptitude needed for our product

Education:
Associate

Experience:
Experienced

Qualifications:
- Strong desire to learn in a high energy, supportive environment
- Excellent communication skills: clear & concise, professional and courteous, upbeat and; engaging, patient & positive
- Strong sense of self-confidence
- Meticulous, accurate attention to all details, at all times
- Completely fluent in professional English, both written and verbal
- Mechanically/technically inclined (or strong desire/ability to learn)
- Must work great as part of a team
- Computer literate, Microsoft Office
- Minimum 2+ years experience in a customer service role

Accurate typing skills (minimum 40 wpm)
High school diploma or GED


If you would like to be considered for this role please email a copy of your resume to josh.preston@randstadusa.com with Tualatin CSR in the subject line.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Qualifications: - Strong desire to learn in a high energy, supportive environment - Excellent communication skills: clear & concise, professional and courteous, upbeat and; engaging, patient & positive - Strong sense of self-confidence - Meticulous, accurate attention to all details, at all times - Completely fluent in professional English, both written and verbal - Mechanically/technically inclined (or strong desire/ability to learn) - Must work great as part of a team - Computer literate, Microsoft Office - Minimum 2+ years??? experience in a customer service role ??? Accurate typing skills (minimum 40 wpm) ??? High school diploma or GED Education: Associate Employment Type: ["TEMPORARY","PART_TIME"]

Randstad USA

Address

Tualatin, OR
97062 USA