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PC Support Technician/ Desktop Support Technician (HP and Dell)

Ramsoft Systems, Inc. Baltimore, MD
  • Expired: over a month ago. Applications are no longer accepted.

Job Description:

  • Performing end user desktop support services via vFire ticketing system.
  • Candidate must have working knowledge supporting Windows 7 and 10 Operating Systems.
  • Diagnosing HP and Dell hardware failure with repair / resolution.
  • Experience operating and supporting Windows 8 smart phones.
  • Knowledge of VPN remote access (Cisco Any Connect). Perform desktop / laptop refreshes (replacement) and PC decommission procedures.
  • Knowledge of Microsoft Service Center Configuration Manager (SCCM) function and support.
  • Basic knowledge supporting and configuring network printer environments. Installation of sector layer 1 software applications.
  • Experience with successfully troubleshooting a variety of hardware, software and network issues. Must be able to lift and carry desktop computers and peripherals.
  • Minor travel between sites in the Baltimore area may be needed, but should be minimum. Desire a candidate w/in a 30 mile range of job site w/ reliable transportation.
  • Desire 5+ years of experience as a Desktop Support technician w/ good continuity and performance in prior job history.

Ramsoft Systems, Inc.

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Baltimore, MD USA
Baltimore, MD