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Customer Account Coordinator

Ramsoft Systems, Inc. Stuart, FL
  • Expired: over a month ago. Applications are no longer accepted.
  • Monitor the Link Program E-mail Inbox and responds accordingly in a professional and timely manner to the Bard Care Team (including Bard Customer Care reps and Territory Managers)
  • Distribute Link Referrals from Sales force to Customer Account Specialist as directed by Team Lead
  • Facilitate rush requests for document procurement from Customer Account Specialist internally to the sales support department.
  • Works in conjunction with Customer Account Specialist to identify and support customer service related initiatives as defined by program, company, and department goals and objectives
  • Primary responsibility for input and reporting the Bard Care Program Link referrals received by Liberator Medical Supply. The Customer Account Coordinator will ensure the spreadsheet is maintained and updated timely to ensure data reported is accurate.
  • Primary responsibility for input of account status updates in the Sales force system. The Customer Account Coordinator updates the spreadsheets every 24-48 hours to ensure that reporting is timely and accurate.
  • Track and maintain the Customer Account Specialist production and daily referral account for internal submission to direct supervisor, management and executive management for review.
  • Assign service tickets to Customer Account Specialist as initiated from Liberator Medical Supply, Inc’s sales support department.
  • Field calls from Bard Care reps and Territory Managers and routes the call accordingly when needed to direct supervisors

Ramsoft Systems, Inc.

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Stuart, FL USA 34996
Stuart, FL