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Club Monaco, Boca Raton - Assistant Manager Full Time

Ralph Lauren Boca Raton, FL
  • Posted: August 19, 2019
  • Full-Time

Ref #:

5571725

Department:

Retail Stores

City:

Boca Raton

State/Province:

Florida

Country:

United States

Company Description

Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation. 

Position Overview

Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.

Essential Duties & Responsibilities

Delivering and Impacting Business Results 

Assist in motivating staff and align daily activities to achieve business goals 
Monitor sales floor and zone coverage to drive sales and maintain customer focus 
Model and Ensure dress code compliance 
Monitor service associate breaks and shift changes 
Communicate top and bottom sellers to Store Manager 
Respond to changing demands of the business 
Conduct hourly sales reads and coach staff on exceeding sales targets 
Achieve personal sales targets Customer Focus 
Protect the customer experience in all business areas 
Focus staff on the importance of the quality of our relationships with our customers 
Ensure proper training on product knowledge for staff 
Lead by example in client capture results Operational Standards 
Ensure compliance with all policies and procedures 
  Ensure daily monitoring and execution of sales and payroll goals. 
Uphold and model established best practices 
Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction 
Strict compliance and adhering to the application of policies and procedures Leadership Attributes 
Demonstrates flexibility and innovation in recognizing and reacting to changing work demands 
Effectively leverages and appropriately delegates responsibilities to staff. 
Fosters a challenging and positive team environment in which members participate, cooperate with and support each other 
Provides a clear sense of direction for service associates. 
Takes accountability for personal results Loss Prevention 
  Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures 
Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards

Experience, Skills & Knowledge

A minimum of 1 year of retail management experience 

Excellent interpersonal skills supporting a team environment 
Excellent English communication verbal and written 
Excellent time management/project skills 
Strong planning and organizational skills with a sense of priority for deadlines and attention to detail 
Ability to recognize and react to changing work demands 
Goal oriented: ability to stay focused on creating winning results 
Hours/days of work vary due to the demands of the business 
Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

Club Monaco, Boca Raton - Assistant Manager Full Time
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Ralph Lauren

Address

Boca Raton, FL
USA

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