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IT Technician

Rainbo Oil
Dubuque, IA
  • Posted: over a month ago
  • Full-Time
Job Description


Are you looking for a way to share your IT knowledge and experience at a locally owned, community focused employer? Then you need to apply for the IT Technician opportunity at Rainbo Oil Company!

Rainbo Oil Company has been a staple in Dubuque for 100 years. We own Kwik Stops, Dairy Queens and a Fazoli along with Wholesale Oil Lubricant locations. We operate at 21 locations across those companies and do business in Iowa, Illinois, Minnesota, Missouri, Nebraska, and Wisconsin.

We value Customer Service; being Straight Forward, believing in Teamwork; being Growth Orientated and being Humbly Confident.

Due to an upcoming retirement, Rainbo Oil Company is looking for an IT Technician to:

  • Support ongoing network configuration.
  • Install and maintain security software, configure firewall, and troubleshoot networking issues.
  • Ensure consistency and maintenance of existing applications by creating, maintaining, and enforcing standards and procedures.
  • Acquire updated internet connections as needed.
  • Maintain server environments, ensuring they are operational, secure, and up to date.
  • Install, update, and configure POS systems in convenience stores and restaurants. Purchase, set up, install, and move equipment as needed, including but not limited to PC's, laptops, printers, iPads, and TV's.
  • Diagnose and repair PCs, printers, register systems, and networking equipment.
  • Provide ongoing helpdesk support for company.
  • Participate in all hardware and software evaluations.
  • Maintain and negotiate vendor contracts.
  • Research, recommend, install, and maintain camera systems and alarm systems.
  • Create and maintain SharePoint sites.
  • Share 24 hour on call responsibilities and respond within expected timeframes.
  • Serve as liaison between users and operations.
  • Research growth orientated IT solutions to business needs.

What it takes to succeed:

  • Associates degree or 3-5 years experience in computer networking and system maintenance required
  • Proficiency with SharePoint preferred
  • Proficiency with PCI Compliance preferred
  • Proficiency with PowerShell or Python scripting preferred
  • Ability to work in variety of environments, including outdoors, as needed
  • Experience troubleshooting systems
  • Strong interpersonal and teamwork skills
  • Excellent written and oral communication skills
  • Proficient project management skills

This is an onsite position based in the corporate office in Dubuque Iowa, with occasional travel to regional locations.

What we offer:

  • Competitive compensation and benefits package
  • A customer-centric culture that embraces excellence, urgency, diversity, creativity and open communication
  • A collaborative environment that fosters mutual respect and enhanced results

Job Type: Full-time

Rainbo Oil


Dubuque, IA
52001 USA



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