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Air Export Agent

Radiant Global Logistics Inc Folcroft, PA

  • Posted: over a month ago
  • Full-Time
Job Description

Radiant Global Logistics is growing and are looking to add an Air Export Agent to our fast-paced International Operations Team in our Folcroft location.   

The Air Export Agent maintains a heightened level of customer service to our customers and ensures efficient daily operations for all accounts. 

Position is full-time, Monday - Friday.  Our office space is set-up for maintaining social distancing.


Major Duties and Responsibilities:

  • It is expected that the Air Export Agent will be driven by their attention to detail and their focus towards continual improvement
  • The Air Export Agent is an advocate (main point of contact) for the customer and in doing so establishes as well as maintains the clients’ profile
  • Assists others in their duties with all Air Export accounts
  • Able to provide customers with status on shipments by using SAP TM, Company Intranet, airline websites
  • Answer customer emails, voicemails
  • Able to audit documents for export compliance information and able to obtain missing information from customer.
  • Coordinate activities with the warehouse staff to ensure customer expectations are met.
  • Provide support with other miscellaneous projects throughout the branch.
  • Monitors and manages clients’ shipments until completion. Keeping clients apprised of all related activity
  • Generates and maintains an active channel of communication between their customers and vendors. 
  • Able to provide market competitive rate quotes upon request
  • Able to accept customer booking and dispatch for pickup.
  • Able to setup file for processing including validating credit, obtaining complete documents, working with destination on necessary approvals. 
  • Process HAWB, and invoice accurately.
  • Able to complete airline booking, review airline contracts and process MAWB
  • Process AES Filing

Experience and Education:

  • Minimum 2 years of experience
  • Fully proficient with various software applications (i.e. MS Office) 
  • Displayed ability to work independently with minimal supervision
  • Utmost attention to detail
  • Ability to multitask
  • Easily adapt to change
  • Functions efficiently in a high stress environment
  • Willing to do what it takes
  • General Airline/Logistics Knowledge
ABOUT US
Radiant Global Logistics is a comprehensive North American provider of third party logistics and multimodal transportation services. As a non-asset provider, with minimal investment in equipment, the company delivers advanced supply chain solutions through a network of company-owned and strategic operating partner locations across North America under the Radiant®, Wheels™, On-Time™, Airgroup®, Adcom®, DBA™, Service By Air™, and Highways and Skyways™ network brands.

Our network now extends to over 100 locations across North America. Through its comprehensive service offering, the company provides domestic and international freight forwarding services, truck and rail brokerage services and other value-added supply chain management services, including customs brokerage, order fulfillment, inventory management and warehousing to a diversified account base including manufacturers, distributors and retailers using a network of independent carriers and international agents positioned strategically around the world.

BENEFITS
Radiant Global Logistics offers a competitive benefits package to our full-time employees.
Radiant Global Logistics is an equal opportunity employer, dedicated to promoting a culturally diverse workforce.

Candidates are required to pass a criminal background and motor vehicle check before beginning employment.



Radiant Global Logistics Inc

Address

Folcroft, PA
19032 USA

Industry

Transportation and Storage

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