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Change Management and User Adoption Specialist (HIR's Technology

Radiant Digital Washington ,DC
  • Posted: July 06, 2020
  • Full-Time

Responsibilities:

• Develop and execute comprehensive change management programs and support deployment of Microsoft Office 365 products

• Drive fast IT adoption rates and ensure organizational business objectives are achieved

• Train and support end users in creation and maintenance of Microsoft cloud technological applications

• Engage with customers to analyze environment to provide impactful assessments in support of the customer's end goals

• Support other Operations and Continuity tasks as required

• Available to support 24x7 IOC support through on-call rotation as required

Experience:

• Extensive experience in Prosci ADKAR, Power BI, and data visualization tools.

• Strong experience with document creation, management, and quality assurance, including technical writing

• Demonstrated teaching/training experience for IT end user adoption

• High proficiency in using Microsoft Office products- particularly Word, Excel, and PowerPoint, OneDrive, and Teams

Desired Experience

• Experience working at the House of Representatives or other Legislative Branch environment.

• Clearances are desirable but must be clearable

Radiant Digital

Address

Washington, DC
20022 USA

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