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Digital Account Manager

RYNO Strategic Solutions LLC
Phoenix, AZ
  • Posted: 15 days ago
  • Full-Time
Job Description
**Applicants must live and be authorized to work in the United States**

We are looking for a talented Digital Account Manager to work in our fun, fast-paced North Phoenix office.

The Digital Account Manager manages a portfolio of digital marketing client accounts, builds rapport and maintains relationships with existing clients, monitors and communicates campaign progress back to clients, and facilitates the transfer of client information and requests to respective digital team members.

We are looking for someone that is self-motivated, positive, and demonstrates excellent written and oral communication skills.

On a daily basis, the account manager will:

  • Call clients within their digital marketing portfolio to build rapport and communicate campaign performance
  • Review and analyze clients' campaigns for areas of improvement
  • Correspond with clients via email
  • Strategize ways to improve campaign performance with internal teams
  • Create and update client accounts, contacts, and communication in the CRM system
  • Coordinate fulfillment of campaign requirements and changes with other respective departments
  • Stay current on the latest digital marketing trends and changes

Required Skills:

  • Has 2-4 years of account management or direct customer service experience
  • Has a minimum of 4 years in an office environment
  • Excellent written and verbal communication skills
  • Organized with strong time management skills
  • High level of organization
  • Attention to detail with the ability to multi-task and manage priorities
  • Is proactive, self-motivated, and dependable with a positive attitude
  • Ability to work in a fast-paced environment with tight deadlines
  • A good sense of humor. We like to laugh and have fun!

The Ideal Candidate:

  • Has 1+ years of digital marketing account management or digital marketing customer service experience
  • Has an in-depth understanding of SEO and PPC
  • Is self-starting and proactive
  • Understanding of Webmaster Tools and Google Analytics
  • Interest in continuous education and improvement
  • Has knowledge of current SEO techniques with an interest in continuing education and improvement
  • Experience with BrightLocal, Google My Business, and Google Search Console

Personality Traits:

  • Strong independent problem-solving skills
  • Passion for continually learning
  • Well-organized and able to work under deadlines and multiple projects
  • Highly motivated self-starter
  • Strong work ethic with good time management
  • Ability to work with diverse teams and communicate effectively
  • A strong eye for detail and a strive to consistently produce quality work
  • A team player who enjoys collaborating with others

Standard RYNO Benefits Include:

  • Annually paid educational expenses for approved training programs
  • Paid Time Off
  • Paid Holidays and Birthday
  • Medical, Dental, Vision, and Life Insurance
  • A Comprehensive Employee Assistance Program (including 6 free counseling sessions per year)
  • Employer matched SEP-IRAs
  • Flexible start times and half-day Friday
  • Annual $2,000 education budget for professional development
  • Leadership and advancement opportunities
  • Misogi budget (Unforgettable Experience)
  • Your choice of a monthly house cleaning service or monthly massage benefit
  • Drawings for ArizonaCardinal and Phoenix Suns tickets
  • Monthly in-office events and monthly volunteer days to give back to our community
  • Quarterly Team Builders
  • The dopest team merch!
  • A casual work environment with lots of coffee and candy
  • A badass Holiday Party...

Job Type: Full-time

About Us:

RYNO Strategic Solutions is an innovative, full-service Internet marketing company with 100+ RYNOs offering exceptional internet marketing services since 2008. We stay ahead of our competition with top-notch proprietary strategies, tracking, and reporting. Due to our total transparency, our customers always know exactly what they receive through their marketing efforts with us. We are dedicated to helping Home Service companies find their customers online by utilizing the most cost-effective desktop and mobile strategies.

Our Mission:

We Exist to Grow Your Business...PERIOD.

Our Values:

We are transparent

We are good communicators

We give back

We have integrity

We are positive

We genuinely care

We focus on education

RYNO Strategic Solutions LLC


Phoenix, AZ
85027 USA



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