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Technical Support Representative

RVR Consulting Group
Chicago, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our client that has been in business for over 30 years, is a European leader in renewable gas. As a leader in the French market currently expanding into the United States. We are actively searching for an experienced Technical Support Representative to join our team in our Schaumburg IL office location.


What you will do:
  • Answer customer calls
  • Perform remote corrections and restart when possible
  • Explain issues with the client, walk through resolution, and offer additional support and suggestions
  • Write and update intervention reports and performance test reports

What you will get:

  • To start at the end of November
  • Located in Schaumburg,
  • Full time, 40 hours per week​​​​​​
  • Benefits, 401k, PTOS.

What you will need:

  • Previous technical experience on site of 3 years
  • Know how to read an electrical diagram
  • Ability to answer to customers with needs, good interpersonal and communication skills
  • Agile in critical situation management
  • Native English. Spanish is valued.

Equal Opportunity Employer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

RVR Consulting Group

Address

Chicago, IL
USA

Industry

Technology