Regional Operations Manager

Total Compensation Range: $150,000.00 To $180,000.00 Annually

Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.

Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With over 50 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.

In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!

Position Description

The Regional Operations Manager at R.S. Hughes is responsible for leading a cross-functional team across an assigned region and for leading all activities relating to the business operations. Our ideal applicant will have strong leadership skills, business understanding, and solid analytical and strategic thinking. Willingness to foster and incorporate change. Decision maker and effective mediator of conflicts between peers, direct reports. Must be able to travel up to 40%. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievements. This role is expected to adhere to all company policies and safety protocols.

Key Competencies Required to be Successful as a Regional Operations Manager

• Ensures the business delivers against the profit and loss requirements within the current operational plan framework while uncovering additional ad hoc opportunities to add revenue and profit growth value.
• Work toward accelerating business growth in strategic and operational plans and activities. Help drive continuous advancement in the tenor of business development activities to take top-line and bottom-line growth rates to a higher level.
• Manage in-depth business and continue to build an operating culture of understanding and cohesiveness, while fostering and empowering entrepreneurialism at the local levels to uncover and seize opportunities. Provide transformational thinking to raise the level of performance and service delivery of the business.
• Engage heavily in the client interface for relationship management and business development purposes. Take a leading role in the development and nurturing of significant customer relationships.
• Oversee talent development programs and actions to enhance organizational capabilities, especially in roles of general management, inside sales, and warehouse operations.
• Manage the planning and deployment of capital as appropriate for your region.
• Establish oneself quickly as a leader by having in-depth insight into the business model while understanding the nuances of each division so that they can present it in terms of business value to various constituencies.
• Fosters a culture of transparency, disciplined problem-solving, high-performance work teams, and continuous improvement. Strives to ensure the appropriate team, tools and processes are in place to support these desired cultural traits.
• Coaches, provides feedback to and develops divisional Operation Managers. Motivates and manages to achieve annual goals/objectives set at the regional and organizational level.
• Maintain quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
• Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with the company policies and procedures.
• Establish and maintain relevant controls and feedback systems to monitor the operation of the company.
• Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.

Education/Certification/Licenses

• Bachelor’s Degree in business or related field
• Minimum of 5 to 7 years of relevant experience in Management role

Skills That Will Make You Successful

• Extensive experience in operational responsibilities (P&L)
• Strong interpersonal skills, including the ability to effectively motivate and influence others.
• Outstanding organizational and analytical skills
• Capacity to inspire and generate continuity
• Proven skills for teamwork and collaboration
• Ability to drive sales and motivate your team
• Expertise in capacity planning, forecasting, real-time management, reporting and scheduling
• Able to work with large amounts of data to identify trends and patterns.
• Proficient in Office software: Teams, Excel, Word, PowerPoint, etc.
• Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.
• Excellent written and verbal communication skills required

Applicants for all job openings will be considered without regard to race, color, religion, national origin, sex, age (40 and over), sexual orientation, physical or mental disability, medical condition, genetic information, marital status, gender identity, gender expression, military or veteran status or any other basis protected by state, federal or local law. It is the intent of the Company to comply with all applicable federal, state, and local legislation concerning equal opportunity in employment.