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Financial Business Analyst

Royal Oak, MI
  • Posted: over a month ago
  • Full-Time
Job Description

Financial Business Analyst


Remove the Complexity from Logistics

RPM is one of the fastest-growing logistics companies in North America and Europe, servicing the Finished Vehicle logistics and Freight transportation industries. Leveraging a robust network of 50,000+ independent carriers around the globe, we deliver thousands of loads per month and hundreds of thousands of vehicles per year, addressing our customers’ shipping needs by sourcing and developing capacity using our own proprietary technology tools and software. With our continued global expansion into new markets, we have expanded our 3PL solution-driven service offerings to include capacity planning, information technology, network design, strategic planning, and transportation services.

RPM made the Inc. 5000 list 8-straight years, Inc. 5000 Regionals three straight years, was named by Food Logistics as a Top Green Provider, is Great Places To Work® certified, made Crain's Private 200 Companies three consecutive years, Named by Transport Topics as a Top 100 Freight Broker four consecutive years in a row, awarded the honor of Entrepreneur Magazine's Top Company Cultures, Inc. Magazine's Best Workplaces, "Cool Places to Work in Michigan" by Crain's Detroit Business, named a "Top Place to Work" by Detroit Free Press, and we are  9001 ISO certified, 1401 ISO certified, and an EcoVadis rated supplier.

Our Core Behaviors

  • Honesty
  • Transparency
  • Trust
  • Vulnerability
  • Accountability

Our Ambition is...

To be known as the North Star of leadership development. That means we think of our “product” as deeply mature, awakened leaders whose job is to help the people we lead find their highest ambition through their work and through their own leadership.

Our Aim is...

To expand and evolve into the most reliable, consistent, and agile source of logistics solutions for our FVL and Freight customers. To transform the entire supply chain, from origin to destination, to be more efficient, effective, and sustainable. To become the solutioning source for digital logistics innovation for our clients, wherever they are going. 

Your Role

Reports directly to the Financial Controller and reviews the work of operations team, performs proper billing, managing aging, insurance accuracy with audits, and reviews all financial success of the accounts responsible for.  It is expected to have monthly reporting to the controller on how the account is performing, how we are billing/collecting, escalate concerns/issues and is to treat their customer base as if it was a small business.


Role of Business Coordinator is to project manage a specific business line of the company; from onboarding a customer, to data coming in and data coming out. Reviewing all the requirements of the customer to be able to process all transactions smoothly, be able to assess issues and put in place resolutions to correct those issues. Responsible for accuracy of the outcome; aging, unbilled, rejections and collections on the account.


Day-to-Day Responsibilities

  • Ensure the accurate and timely set up of new customers/sets of customers in company’s Mainframe system and complete all necessary maintenance on existing customers
  • Analyze requested changes to new and existing accounts for accuracy and completeness, via comparison with similar existing customers, use of customer master audit reporting, consult with other team members
  • Data points include type and format of invoices and statements, price plan, various discounts, and rebates. Utilize TMS, excel and finance tools to automate the mass entry of the data into AR systems
  • Prepare/review recurring, and ad hoc analysis documenting customer set up information and activity. Assist in designing format of analysis
  • Assist customer compliance team with customer maintenance in ERP database as necessary
  • Validate customer details ongoing to ensure data accuracy per pre-established plan of periodic checking. Report findings to supervisor
  • Carry out ongoing assessment of customer set up processes and make adjustments as necessary
  • Ensure all customers set up procedures are documented
  • Play a lead role in customer set up meetings with other internal stakeholders, including sales, IT, operations, finance
  • Carry out ongoing assessment of system tools to deliver customer set up efficiently and effectively. Make recommendations for changes to senior manager and implement changes as necessary
  • Coordinate updates/maintenance of EFT payments accounts and processes
  • Investigate disputed bills and payments; makes necessary account adjustments
  • Reconcile billing records to ensure all customer accounts are billed
  • Bills customer accounts and prepares invoices for each billing cycle. Follow billing procedure to ensure accuracy
  • Prepares, transmits, and releases accurate billing files.
  • Ensure timely processing of all payments received


Preferred Qualifications 

  • Results orientation with strong written and oral communications skills
  • Opened to diversity and strong sense of ethics
  • Willingness to learn on the fly
  • Ability to communicate & interact effectively at all levels of the organization, including with customers and suppliers
  • Ability to break down advanced concepts for effective discussion with executive leadership
  • Advanced planning and organizational skills with pro-active mind-set
  • Conflict management and negotiation skills
  • Risk management and Problem solving


Compensation and Benefits

We offer competitive pay and generous benefits, including:

  • Base + VC (based on achieving company goals)
  • BCBS (medical), Delta Dental & VSP (vision)
  • Life insurance, short & long-term disability –paid by RPM
  • Maternity & Paternity Leave
  • 401(k) with generous employer match


Be a Part of Something Bigger

To continue our incredible growth and achieve even greater success, we want smart, energetic, well-rounded candidates who thrive in a fast-paced environment. We understand our company’s strength comes from our team of dedicated individuals who work better together, embrace change, who are tenacious, persistent, measured, disciplined, loyal, and value trust earned when the job is complete.


Come as You Are

RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.


This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.

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Royal Oak, MI
48067 USA



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