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Spanish Customer Service Representative

ROI Provo ,UT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Hiring for bilingual agents who speak Spanish and English.

Offering temporary work from home during the COVID 19 outbreak. Must be looking for full-time employment in the Lindon or American Fork, Utah locations.

Customer Care Agent Job Description:

What are the benefits?

· Health, dental and vision

· Employee advancement

· weekly drawing (gift cards, electronics etc)

· Free food, weekly

· Casual environment

· DailyPay Partner - get paid daily!

What Will I Be Doing?

· Answering phones, emails and live chat from customers

· Professionally responding to customer inquiries

· Identifying, escalating priority issues and reporting to high-level management.

· Following up on complicated customer interactions where required.

· Recording details of customer interactions (proficiently and accurately)

· Develop rapport with customers, with an upbeat and positive attitude

· Offer solutions- not excuses

What qualities do I have?

· Excellent customer service attitude.

· Ability to engage and tailor interactions with each customer, making their experience exceptional .

· Friendly, confident and a self-starter

· Strong verbal and written communicator

· Positive and quick troubleshooter

What qualifications do I need?

· 1 year of customer service related experience (preferred)

· 1 year of call center (preferred)

· Basic knowledge of computers e.g navigation, 30+ words per minute, copy/paste, open tabs (required)

· Excellent grammar, punctuation and spelling (required)

ROI is searching for confident, self-starters who want to bring positivity and a great experience to our customers. While the position is multi-faceted, it boils down to being the customers first point of contact and representing our brand values through phone calls, emails and live chat interactions.

Job Types: Full-time

Salary: $11.50 to $13.00 /hour
Keywords: Call center, agent, customer service, sales, support, representative, hiring immediately, Spanish speaking.

 

ROI

Why Work Here?

Join a fun team that gets the job done! Our company is growing amazingly fast. We also offer work from home after training!

Address

135 South State Street
Provo, UT
USA