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Spanish Customer Service Representative

ROI Call Center Solutions Utah County, UT
  • Posted: over a month ago
  • $10 to $13 Hourly
  • Full-Time
  • Benefits: dental, medical, vision
Job Description

 

Customer Care Agent Job Description:

What are the benefits?

· Health, dental and vision

· Employee advancement

· weekly drawing (gift cards, electronics etc)

· Free food, weekly

· Casual environment

· DailyPay Partner - get paid daily!

What Will I Be Doing?

· Answering phones, emails and live chat from customers

· Professionally responding to customer inquiries

· Identifying, escalating priority issues and reporting to high-level management.

· Following up on complicated customer interactions where required.

· Recording details of customer interactions (proficiently and accurately)

· Develop rapport with customers, with an upbeat and positive attitude

· Offer solutions- not excuses

What qualities do I have?

· Excellent customer service attitude.

· Ability to engage and tailor interactions with each customer, making their experience exceptional .

· Friendly, confident and a self-starter

· Strong verbal and written communicator

· Positive and quick troubleshooter

What qualifications do I need?

· 1 year of customer service related experience (preferred)

· 1 year of call center (preferred)

· Basic knowledge of computers e.g navigation, 30+ words per minute, copy/paste, open tabs (required)

· Excellent grammar, punctuation and spelling (required)

ROI is searching for confident, self-starters who want to bring positivity and a great experience to our customers. While the position is multi-faceted, it boils down to being the customers first point of contact and representing our brand values through phone calls, emails and live chat interactions.

Job Types: Full-time

Salary: $10.50 to $13.00 /hour

Keywords: Call center, agent, customer service, sales, support, representative, hiring immediately,

 

Company Description
Thank you for your interest in being part of the ROI Solutions team!

ROI Solutions is one of the fastest growing customer management business process outsourcers with locations across the United States and internationally. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.

With 4 locations across the globe, ROI Solutions is creating new opportunities daily:

Opportunities for individuals to join a company where they can enjoy a successful career
Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
Opportunities to become involved in their communities
Whatever role or position you are seeking, we have the challenging and exciting career growth opportunities waiting for you.

ROI Call Center Solutions

Why Work Here?

We offer Daily Pay, Good Benefits and Opportunity for growth! Casual and fun enviroment.

Thank you for your interest in being part of the ROI Solutions team! ROI Solutions is one of the fastest growing customer management business process outsourcers with locations across the United States and internationally. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home. With 4 locations across the globe, ROI Solutions is creating new opportunities daily: Opportunities for individuals to join a company where they can enjoy a successful career Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily Opportunities to become involved in their communities Whatever role or position you are seeking, we have the challenging and exciting career growth opportunities waiting for you.

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