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Operations Agent

Los Angeles, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Opening: Full-time Operations Agent in the Film/TV/Broadcast Division at award winning Rock-it Cargo LAX, the premiere freight forwarder for all live events. Primary duties for this position include but not limited to assisting the operations department in bookings for domestic and international freight forwarding as well as preparing the appropriate documentation for these shipments.

Company: Rock-it Cargo USA LLC

Job Type/ Industries: Full-time/Logistics/Domestic Import/Export

Education Level: Bachelor’s degree preferred, but not required

Location: Los Angeles, 90045

Experience: 1-3 years preferred

Salary: Commensurate with experience

Rock-it Cargo is looking to add a new member to the family at their LAX location. For over forty years, Rock-it has been an award-winning global leader within the entertainment specialty logistics industry. With 200+ employees in 28 offices worldwide, Rock-It handles many high-profile clients and events such as Taylor Swift Tour, Paramount Pictures, Netflix, Cirque du Soleil, Fox Sport and Live Nation. We are excited to welcome a new member to the team here at Rock-it Los Angeles.

Essential Duties:

  • Arrange domestic and international import/export shipments via air, trucking and ocean
  • Assist operations department in bookings and documentation
  • Maintain and cultivate customer and vendor relationships
  • Follow-up with shippers and consignees to ensure quality and timeliness of shipments
  • Customs facing and coordination for all aspects of client shipments

Knowledge, Skills, and Abilities:

  • Basic freight forwarder knowledge
  • Ability to learn software programs quickly and adeptly
  • Solid customer service skills
  • Sharp organizational along with attention to detail and prioritization skills
  • MS Outlook, Word, Excel
  • Strong ability to handle time-sensitive issues
  • Teamwork oriented


  • Bachelor’s degree preferred, but not required
  • Pass a security background check
  • COVID Vaccination
  • Administrative/Operations/Logistics experience (1-3 years desired)
  • Must possess valid identification, preferably a valid California driver’s license

Why Work Here:

  • Work with the best in Live Event, Sports, Film, and Entertainment Logistics
  • Medical / Dental / Vision / Life / 401k / Pet Insurance / Supplemental insurances available, etc.
  • 18 paid vacation days accrued per year (with increase every 2 yrs., up to 10 yrs.) / sick / personal
  • 11 paid holidays per year
  • Tuition Reimbursement
  • Charitable Donation Matching



Los Angeles, CA
90045 USA



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