General Manager at Huntress

Venue

Huntress is San Diego's most distinct steak restaurant, offering the finest cuts of meat, one of the largest collections of Japanese whisky in Southern California, and a contemporary, captivating atmosphere where music elevates every dish. Huntress provides an alluring experience to provoke your primal instinct, capture your senses and charm your evening.

Huntress forages the globe for the finest quality beef with unmatched taste - sourcing only sustainable meat. With a collection of steaks that go through a special dry-aging process for mouth-watering texture, all our steaks are butter-poached for tenderness before being cooked to perfection using a JapaneseBinchotancoal-fired grill.Our in-house butcher hand-cuts an extensive collection of meats including American, Japanese, and Australian Wagyu.Along with a high-class selection of steak, Huntress also offers locally sourced, organic produce and responsibly sourced seafood, creating a wide range of options for taste-seekers and foodies alike.

ABOUT RMD Group

RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego’s most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel’s Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.

Position Summary

Responsible for every aspect of the operation and growth of the restaurant.Most of thetime will be spent on the development of new managers, maintaining customer relations, driving revenue in all departments and who reports directly to the management company.

Duties and Responsibilities

Responsibilities include, but are not limited to:

Financial

• Set annual team goals and assist in annual budget preparation.
• Prepare and analyze budget pace reports with assistance from RMD Accounting Department
• Oversee monthly P&L and daily numbers to maximize revenue and manage controllable costs and expenses with a strong emphasis on all cost of goods (“COGS”) and Labor.
• Approve invoices for payables and ensure clear communication with accounting department on all checks, invoices etc.
• Manage petty cash
• Create and maintain systems to track staff performance related to customer service and revenue maximization

Marketing

• Find creative low-cost ways to market the venue
• Create and implement Staff Outreach Program
• Create and implement Loyalty Programs
• Ensure marketing information is to the Marketing Department on time
• Help with themes for holidays and special events
• Ensure brand is being properly represented at all times
• Work with RMD Marketing Department and PR firm to ensure high visibility placement of venue in local and national media. Attend bi-monthly progress meetings
• Participate in off-site events
• Help to promote the culinary team

Operation

• Oversee the Manager Action Items List to ensure everything is getting done
• Oversee nightly closing to ensure done properly as needed
• Assist with nightly ALOHA check-outs of staff and completing bank drops
• Create and implement specific policies and procedures that will enhance customer service
• Ensure private parties and sites are executed properly
• Review all staff clock in/out times and make punch adjustments as needed before payroll
• Review all incident reports before they go in binder
• Manage floor as scheduled
• Ensure proper time is effectively split between all departments
• Hold weekly manager meetings and ensure proper follow-up on all action items

Other

• Collaborate with RMD Human Resources to ensure venueis in compliance withall pertinent employee rules and regulations
• Read industry publications to keep up to date on trends
• Conduct and participate in staff reviews
• Conduct every final staff interview
• Responsible for all aspects of ALOHA POS system (front and back of the house)
• Become an expert on ALOHA
• Maintain all comp/void reports and help to keep at acceptable levels
• Take the time to learn what you don’t know

Qualifications:

• At least 3+ years senior management experience with extensive knowledge in restaurant, nightclub, and private events
• Must be familiar with yield management and cost controls
• Must be able to adequately communicate both orally and in writing
• Must be able to input and access information in the property management system/computers/point of sales system
• Must be comfortable learning new skills
• Must have a “hands-on”, proactive management style

Skills and Attitudes:

• Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
• Must have the ability to:
• Perform job functions with attention to detail, speed, and accuracy
• Prioritize and organize
• Be a clear thinker, remain calm, and resolve problems using good judgment
• Follow directions thoroughly
• Understand guest service needs
• Work cohesively as a team with co-workers
• Direct staff performance and follow up with corrections as needed

Education:

• Must have one or more of the following:
• Bachelor’s degree (B.A.) from a four-year college or university
• Four (4) years of related experience and/or training
• Equivalent combination of education and experience.

Certificates, Licenses, and Registrations:

• Food Handlers Card (must be obtained within 30 days of employment)
• CPR and First Aid certified (must be obtained within 30 days of employment)
• LEAD card (must be obtained within 30 days of employment)

Physical Requirements:

• Must be able to stand/walk for up to8hours at a time
• Must be able to sit for up to 8 hours at a time
• Must be able to lift at least 50 pounds safely and properly
• Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Be able to reach, bend, stoop

Other Requirements:

• Ability to work in a stressful, fast-paced environment
• Must be able to work holidays, nights, and weekend
• The noise level in the work environment usually is loud.
• The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests.
• Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.