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Systems Administrator-SCCM Administration [Enterprise OPS] – Level III

RLM Communications, Inc. Fort Belvoir, VA
  • Posted: 29 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

• Perform systems administration of desktop and server systems connected to local and wide area networks (account monitoring, security, Operating System installation, etc.)
• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution; provide support for the escalation and communication of status to agency management and users
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage Windows operating systems
• Install/load operating system and application software on both physical and virtual systems.
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Integrate new technologies into systems including the transition and migration of corporate systems.
• Provide software patching for supported systems using SCCM
• Maintain systems in both a physical and/or virtual systems environment
• Obtain SHB-A Windows Imaging Format (wim) and further updates to use in an Enterprise Task Sequence with SCCM.
• Create and maintain Enterprise Task Sequence with logic to facilitate MSC’s during image deployment. The Enterprise Task Sequence is essential in in keeping one single deployment up-to-date with any software changes or hardware changes. Separate
• Task Sequences can be created for special situations and testing.
• Create Stand-Alone media for units, which are not part of the Enterprise SCCM structure.
• Download drivers or driver packs for specific computer models.
• Consolidate drivers and create SCCM packages to be used in Task Sequences.
• Communicate with other SCCM administrators. This is essential when software is updated and is being used in the Enterprise Task Sequence.
• Deploy and test Enterprise Task Sequence to multiple computer models before implementing and or release to MSC’s. Assist MSC’s, detachments and other supported units in deploying the Enterprise
• Windows 10 Task Sequence. Deployments will be conducted using Stand-Alone Media, SCCM Stand Alone sites, Enterprise SCCM Sites. Boot Media and PXE deployments will be used where possible.
• Assist MSC’s, detachments and other supported units in troubleshooting any problems, which may arise during the testing and migration to Windows 10.

• HS/GED + 10 years; or
• Associates Degree + 8 years; or
• Bachelor’s Degree + 6 years; or
• Master’s Degree + 4 years; or
• PhD + 2 years

Required Certifications:
• Security+ CE (equivalent or higher)
• SCCM Mobility

Travel: Up to 10%

Clearance: TS/SCI

RLM Communications, Inc.

RLM Communications, Inc. is an organization that is focused on meeting and exceeding the needs of our external and internal customers. We offer attractive compensation packages,career advancement opportunities and generous benefits in a professional and supportive work environment. We value teamwork, relationships, performance, diversity and ethics. We believe in recruiting talented personnel and pride ourselves in having developed a loyal workforce committed to customer satisfaction and corporate success. RLM Benefits include, but are not limited to: Health, Vision, Dental, Life Insurance; 401(k) Retirement Plan; Education Reimbursement; Paid Vacation. At RLM we are continuously striving to improve our personnel, processes, products and performance; epitomizing the corporate motto," Always Aiming for Excellence". RLM Communications, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.


Fort Belvoir, VA
Fort Belvoir, VA


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