RIT Inn and Conference Center Rochester, NY
- Expired: August 14, 2020. Applications are no longer accepted.
Job Description Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfying our customers, working collaboratively, and providing career development opportunities for our employees. The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Our hotel offers the comfort and convenience of a full service hotel at an affordable rate. Why should you work at the RIT Inn & Conference Center? - Competitive compensation package - Full benefits package - Flexible scheduling - Extensive training and opportunities to advance - Free employee parking SUMMARY The Ambassador is a primary contact at 175 Jefferson.
The Ambassador is responsible for providing all visitors with friendly, enthusiastic, and knowledgeable service. SPECIFIC RESPONSIBILITIES • Serves visitors by greeting, welcoming and directing them appropriately. • Notifies company personnel of visitor arrival. • Maintains security and telecommunications system. • Maintains security by following procedures and monitoring visitor log. • Makes room keys for student(s) upon arrival • Act as the PIC and become knowledgeable of the PIC manual and emergency procedures. • Keeps a safe and clean reception area by complying with procedures, rules and regulations. • Supports continuity among work team by documenting and communications actions, irregularities and continuing needs. • Assist guests and students pertaining to guest inquiries, requests, and concerns with appropriate level of sensitivity and immediacy. • Answer phone calls and answer all questions appropriately. • Be knowledgeable of all hotel safety, security, and emergency procedures and equipment as related to department responsibilities, and perform or dispatch any necessary functions. • Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas. • Comply with all department, hotel, and company policies and procedures. • Assist with day to day training of all new associates as directed by supervisor/manager on duty. • Perform any task not outlined above that the associate has the ability to perform. Customer service experience preferred. Saturday and Sunday Overnight availability required. Job Posted by ApplicantPro