Job Location: 3540 W 1987 S, Salt Lake City, UT 84104
Position Type: contract( 9 - 12 months) with possible extension
Pay Rate $25/hr on w2
∙ PC literate in Microsoft Office suite of products
∙ Knowledge of supply chain/logistics in a consumer products or related industry preferred
∙ Ability to build effective working relationships across functinal areas
∙ Highly motivated; enthusiastic, energetic, capable of working in a fast-paced environment
∙ B.S. or B.A. degree preferred.
∙ Previous customer service, sales or supply chain experience
∙ Monitors status of all open orders to ensure timely delivery
∙ Provides customer service regarding order status and logistics issues
∙ Key decision-making activities include: whether to request a stock transfer order, to move a customer order to ship from another distribution center, or to request a later arrival date from the customer.
∙ Key point of contact for all customer supply chain activities
∙ Assists in the implementation of customer specific programs in conjunction with Sales/Marketing
∙ Analyzes customer service levels, in-stocks and, on-time customer measures
∙ Develops action plans to achieve service level goals.
∙ Works with carriers to expedite delivery of orders and determine correct disposition of refused product Works with billing department on confirmation of corrected invoice
∙ Coordinates the return of refused/discontinued product that insures the most cost-efficient freight rates
∙ Allocates product to customer orders in a low inventory situation to maintain high customer satisfaction and performance standards