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Customer Service Account Specialist(Supply Chain OR Logistics and SAP)

RGBSI Salt Lake City ,UT
  • Expired: 28 days ago. Applications are no longer accepted.
Job Description

 

Job Location: 3540 W 1987 S, Salt Lake City, UT 84104

Position Type: contract(  9 -  12 months) with possible extension

Pay Rate $25/hr on w2

 

 

Responsibilities:

∙          PC literate in Microsoft Office suite of products

∙          Knowledge of supply chain/logistics in a consumer products or related industry preferred

∙          Ability to build effective working relationships across functinal areas

∙          Highly motivated; enthusiastic, energetic, capable of working in a fast-paced environment

∙          B.S. or B.A. degree preferred.

∙          Previous customer service, sales or supply chain experience

 

Qualifications:

∙          Monitors status of all open orders to ensure timely delivery

∙          Provides customer service regarding order status and logistics issues

∙          Key decision-making activities include: whether to request a stock transfer order, to move a customer order to ship from another distribution center, or to request a later arrival date from the customer.

∙          Key point of contact for all customer supply chain activities

∙          Assists in the implementation of customer specific programs in conjunction with Sales/Marketing

∙          Analyzes customer service levels, in-stocks and, on-time customer measures

∙          Develops action plans to achieve service level goals.

∙          Works with carriers to expedite delivery of orders and determine correct disposition of refused product Works with billing department on confirmation of corrected invoice

∙          Coordinates the return of refused/discontinued product that insures the most cost-efficient freight rates

∙          Allocates product to customer orders in a low inventory situation to maintain high customer satisfaction and performance standards

 

 

Company Description
RGBSI, a leader in the staffing industry, is dedicated to providing the highest quality of services to our clients and employees. We are proud to be the primary staffing partner to top companies in the automotive, aerospace, IT, media & entertainment, sports, energy, and finance industries. As a result of our clients' continued growth, we are looking for energetic, personable professionals to partner with these leading US companies.

RGBSI

RGBSI, a leader in the staffing industry, is dedicated to providing the highest quality of services to our clients and employees. We are proud to be the primary staffing partner to top companies in the automotive, aerospace, IT, media & entertainment, sports, energy, and finance industries. As a result of our clients' continued growth, we are looking for energetic, personable professionals to partner with these leading US companies.

Address

Salt Lake City, UT
84104 USA

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