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Bilingual Customer Service/Call Center Representative

RESOURCE STAFFING Houston, TX
  • Posted: 10 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Resource Staffing is hiring for Bilingual (English and Spanish, read, write, and speak) Customer Service/Call Center reps all across Houston! Positions pay on average $14-$16. Experience in call center/ Health Care administration STRONGLY preferred. Temp to possible hire opportunity.

Responsibilities include:

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers

RESOURCE STAFFING

Our team of professional recruiters will partner with you to help you achieve your career goals. CONTRACT • CONTRACT TO HIRE • DIRECT HIRE We offer positions in the following areas: Finance Accounting Administrative Office Clerical Real Estate - Model Home Attendants Our goal is to help you be successful in the workplace. We will work hand in hand with you so that you have a great experience. We look forward to you joining the Resource Staffing Team! The Right people.... Right now

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