Client Retention Specialist

Requirements:

• High school diploma or equivalent;
• Excellent people and negotiation skills, and problem-solving instincts;
• Must comply with drug-free workplace program and pass post-offer mouth swab drug test;
• Must have valid driver's license and maintain a driving record that complies with organizational standards.

We challenge our Client Retention Specialists to set the bar when seeking out new ways to positively impact the lives of our customers every day. Successful Client Retention Specialists put their relationship skills to the test and regularly exercising their on-the-spot decision making talents.

A day in the life of a Client Retention Specialist varies, but regular activities include:

• Serve as the primary point of contact between the client and the company;
• Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that help them get to ownership;
• Participate in servicing, delivery, and return of products to the client's home;
• At times, the CRS will assist other coworkers in the store such as during times of peak activity, absences and planned time off.

• We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
• A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career!

Why Should You Apply?