Skip to Main Content

Director Of Operations

RE/MAX Motto Mortgage
Austin, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Hot Austin Market, Real Estate and Mortgage Director of Operations

We are looking for an experienced Director of Operations to organize and oversee the daily operations of our real estate and mortgage company. You will be a team player, the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes, flexibility is a plus. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. A positive attitude is an absolute. Self-starter and passion for the business required!


$50,000 - $70,000


  • Liaise with superior to make decisions for operational activities and set strategic goals
  • Coordinate with Office Manager and Accountant.
  • Plan and monitor the day-to-day running of the business to ensure smooth progress
  • Interact with real estate agents and loan originators on a daily basis
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations
  • Mortgage experience a plus but not required


  • Proven experience as Director of Operations or equivalent position
  • Real estate experience preferred
  • Excellent organizational and leadership abilities
  • Team player
  • Organized and attention to detail a must
  • Passion for business and self-starter
  • Outstanding communication and people skills
  • Knowledge of industry’s legal rules and guidelines
  • In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)
  • BSc/BA in business administration or relevant field; MSc/MA will be a plus

About Company

Who are we, you ask? We call ourselves Motto Mortgage, a brainchild of RE/MAX, LLC. You can think of us as a do-over. A revision. An overhaul of the mortgage industry of old.

With an original idea - and a brilliant blueprint tucked under our arm - we are set out to build something better. Step into an established brokerage and work with your established relationships, we want you to have it all!

But what does that mean? It means the birth of the first true one-stop-mortgage shop. Homebuyers are liberated. And loan originators are empowered!

RE/MAX Motto Mortgage


Austin, TX



View all jobs at RE/MAX Motto Mortgage