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Assistant Site Manager - Urgent Care - New Jersey Sites

RCM Health Care Services
New York, NY
  • Expired: January 23, 2023. Applications are no longer accepted.
Assistant Site Manager - Urgent Care - Union, NJ

The Assistant Site Manager is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of a site. Essentially, an Assistant Manager is accountable for:

  • Supporting a patient-centric urgent care experience from welcome to departure of the facility

  • Fostering an inviting and hospitable environment where the patient feels appreciated and well-cared for

  • Aiding in an experience where the patient will want to come back and refer their family and friends to the facility

  • Assisting the physician with basic patient care and medical procedures

  • Assisting site managers with directing patient flow, inventory, and following up on labs

Essential Functions/Responsibilities

Site Management

  • Managing the performance of the front desk operation; understanding at all times of how many patients have visited the site, whether there are any delays in the registration process, and what follow-up needs to be conducted after a patient is discharged

  • Assisting the Site Manager in preparing the schedule for non-providers (physician scheduling is not done by the assistant manager)

  • Ordering all medical supplies, medications, vaccinations and office supplies for the site

  • Opening and closing the site as required

  • Assisting the site manager in administrative and operational responsibilities; provide coverage when the site manager is not on the premises

People Management

  • Building strong positive communication with physicians and works as a team to enhance the success of the practice

  • Ensuring staff maintains professionalism at all times, coaching, managing, disciplining and developing the staff when site manager is not present

  • Managing the PCRs from interviewing, performance, promotion, discipline, etc. Business and Patient Management

  • Maintaining patient confidentiality in accordance to policy and procedure as well as HIPAA requirements

  • Interacting with patients (and families) at discharge in a courteous and respectful manner, resolving disputes, and reviewing patient satisfaction cards


  • 1-3 years of managing experience a must (urgent care, medical practice, hospital, retail, hospitality or restaurant industries)

  • Bachelor's Degree in Hospitality Management, Hotel/Restaurant Management, Business or other applicable degree preferred (will consider relevant management experience in lieu of degree)

  • Happy and positive thinking, able to project this attitude around others

  • Must exhibit passion for outstanding results and compassion for those we work with and serve

  • Good computer skills (knowledge of a PC, Microsoft Office programs)

  • Great leadership qualities a must

  • Able to handle group dynamics (help bringing unity to a diverse group)

  • Able to troubleshoot when necessary

  • Comfortable with constructive confrontation and counseling management

  • Has an entrepreneurial spirit and takes a proactive approach to business operations

  • Bilingual language skills required or preferred based on site location

Additional Information

This job will require long shifts, weekend, closing, opening shifts (will depend on schedule necessary at facility) and must work on-site.

Physical requirements

The job may require from time to time lifting heavy objects on a regular basis, doing repetitive tasks with few breaks, and requiring light cleaning. Heavy computer use required.

Direct reports

The Assistant Site Manager will be responsible for directly managing the Patient Care Representatives (PCRs).


  • A friendly and fast-paced environment working with passionate people

  • Outstanding growth opportunities

  • Time Off

  • Medical, Dental and Vision Insurance

  • Short/Long Term Disability, HSA, and Life Insurance

  • 401K plan with company matching contribution

  • Cash Bonus Programs

  • Recognition and rewards programs to recognize successful teams

  • Other Perks & Discounts

  • Commuter and parking discount program to help you save (using pretax dollars)

*Full Time Benefit Eligible Employees Only
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Job Snapshot
Employee Type Full-Time
Location New York, NY
Job Type Admin - Clerical
Experience Not Specified
Date Posted 01/23/2023
Job ID 21576765
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RCM Health Care Services


New York, NY


Real Estate

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