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Face-to-Face Customer Service Representative-Full time hourly+bonuses!

Tout Watertown, MA
  • Expired: 26 days ago. Applications are no longer accepted.

We pay : Hourly + Bonuses and Incentives

Face-to-Face Customer Service Representative

The role of the Customer Service Representative is to execute tactical objectives and fulfilling our commitment to superior customer care and a positive customer experience.


Responsibilities:
• Build client relationships by providing exceptional customer service
• Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
• Acts as a Point of Contact for new and existing clients
• Trouble shoot and problem solve client or member accounts and issues
• Perform customer account maintenance requests from clients
• Provide sound business advice and suggestions to clients
• Retain business by identifying and addressing client issues
• Suggest ideas and improvements.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
• Minimum 1 years of customer service experience preferred
• Excellent training and customer services skills
• Strong organizational skills
• The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times.
• Able to be flexible in a rapidly changing work environment
• Ability to work independently -- self starter

Tout

Why Work Here?

Awesome company culture, fun work environment, great pay!

We are located in the Greater Boston Area. We perform sales and client acquisitions on behalf of Fortune 500 companies. Our direct approach is personable, professional, and successful. Our firm focuses on the growth and benefits for our clients, the company, and the individuals who work with us. When all of these aspects are considered, it results in growth for all three entities. That is our focus here; maintaining our existing relationships with our customers and acquiring new additional customers for our clients. Our mission is to build the bridge between our customers and clients. We are also dedicated to the personal and professional growth of our associates, creating life-long friends and business partners

Address

Watertown, MA
USA