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Maintenance Supervisor

RAM Partners, LLC Chattanooga, TN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description: JOB SUMMARY The Maintenance Supervisor manages all maintenance requests, preventative maintenance and amenity area maintenance for the property. The Maintenance Supervisor partners with the Property Manager regarding oversight of all maintenance related activities/initiatives and in achieving all property goals. The Maintenance Supervisor is responsible to oversee a safe, secure and comfortable living environment for residents, visitors, and staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs various community maintenance functions including but not limited to:Light bulb changesFilter changesLock repairs/changesInstall/repair window coveringsHVAC repairsCaulkingPaintingPool maintenanceVinyl repair & installationElectrical and plumbingTile, carpet, flooringRoofing, gutters, fastenersCeiling leaksInspects and coordinates all make-ready repairs and services.Must be aware of the condition of apartments and the overall property and immediately initiate action to correct unsafe conditions.Ensures that storage areas remain locked when not in use.Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.Performs on-call emergency service as requested. All emergency after hours calls must be responded to immediately, and the maintenance person on call must have the ability to arrive at the property no more than an hour after a call comes in.Completes all service requests within 24 hours, unless the request requires extraordinary parts or labor.Must have the ability to select appropriate materials for the property as needed.Performs inspection of exterior lighting of the property on a schedule determined by the Property Manager.Responsible for maintaining a clean and organized work environment in the maintenance shop. CUSTOMER SERVICE RESPONSIBILITIES: Communicates clearly to residents.Responds to resident service requests and concerns in a timely, professional manner.Reads and/or listens to resident requests/complaints in a calm, respectful, and open manner.Maintains a complete clean and neat uniform, nametag must be worn when working on any RAM Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to RAM policy.Distributes notices and communications to residents as needed.Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents. Responds sensitively to concerns/complaints about maintenance services and exhibits a sense of urgency with assigned work orders.Attend and assist in resident activities and functions after hours as needed. LEADERSHIP RESPONSIBILITIES: Maintain a preventative maintenance program that minimizes emergency repairs and service repairs.Work with Property Manager to create and implement a schedule to maintain the cleanliness of the grounds, breezeways, and other common areas.Assists Property Manager with recruiting, hiring, and training of maintenance staff.Schedules maintenance team to ensure appropriate coverage is available to meet property needs, while minimizing overtime hours.Assists Property Manager with documenting performance management of maintenance staff including but not limited to; corrective action, annual reviews, recommendations for promotion and terminations as necessary.Periodically inspects work performed by other members of the maintenance team to assess effectiveness of current procedures and levels of work performance. When necessary a corrective action plan will be implemented.Periodically inspects work performed by vendors, contractors, and other service providers to verify the work and materials meet RAM’s quality standards.Conducts regularly scheduled safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws to maintain property compliance.Advises the landscaping vendor and/or Property Manager of any irrigation or landscaping issues that need addressed. ADMINISTRATIVE RESPONSIBILITIES: Records activities in maintenance log.Responsible for maintaining other logs (pool, HVAC, preventative maintenance, etc.)Completes all RAM training in time frame specified.Completes and updates all lighting inspections monthly and fire life/safety inspections as directed by Property Manager.Responsible for monitoring and/or controlling maintenance inventory and/or supplies. Works with Property Manager to order tools and supplies as needed to stay within budgetary guidelines. COMPANY RESPONSIBILITIES: Assists the Property Manager and Assistant Property Manager with other tasks as requested.Comply with and enforce all RAM Partners LLC. policies.Embraces and executes the vision, mission, and beliefs of the Company.Supports the safety program.Is punctual and present at work when scheduled.Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays. EDUCATION AND EXPERIENCE REQUIRED: High level of proficiency in written, verbal, and arithmetic skills.Ability to plan and juggle multi-task environment and support maintenance team.Must possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operations.High school diploma required, college degree preferred.Three to five years of apartment maintenance experience (or equivelant).Minimum of one year of apartment maintenance supervisory experience (or equivelant).Skills RequiredGood time management skills.Strong customer service orientation.Represent oneself and the company in a professional manner at all times, on and off the clock.Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps.Must have the ability to reason and use good judgment.Must be proficient in heating and air-conditioning, plumbing, appliance repair, and many other areas of repair.KnowledgeFederal, State and Local Fair Housing lawsOSHA and EPA regulations and company safety policies LICENSE(S) OR CERTIFICATION(S) PREFERRED: Valid driver's license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation.HVAC certification.CPO certification.EPA certifications Type I and II or Universal for refrigerant recycling.Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Maintenance Supervisor will spend the majority of their time performing hands-on repairs/maintenance work.Inside and outside work in all types of weather is required.Prolonged or repeated standing, walking, climbing, stooping, kneeling, and crouching is required.The ability to frequently transport or move up to 75 pounds variable distances is required.The ability to occasionally move objects up to 200 pounds, on wheels, is required.The ability to lift, use and move onsite equipment is required.The mobility and flexibility to use ladders to access heights in excess of eight to nine feet is required.Driving to client and/or corporate locations is sometimes required.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Specific hearing abilities required by this job include the ability to communicate with coworkers, vendors, and residents.May be required to use personal hand tools and some equipment as dictated by the needs of the property. UNDERSTANDING OF JOB ESSENTIALS: RAM Partners LLC. is a drug free, harassment free workplace. All candidates must pass a drug screen and an extensive background check. RAM is an equal opportunity employer and does not tolerate harassment, discrimination or retaliation. I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements. I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, qualifications, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it. I understand that RAM has the right to amend or revise, as necessary, the job description for this position. The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements, which may be inherent in the position. Powered by JazzHR 7D3wfMSBjw

RAM Partners, LLC


Chattanooga, TN
37415 USA


Real Estate

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