Quality Assurance Analyst

Founded in 2010, Quire has changed the way technical reports are written, and we are looking for Quality Assurance Analyst to Join our Growing Company!

Quire is a cloud-based, technical report-writing platform built to disrupt and replace other conventional applications such as MS Word and Excel. By providing a toolkit of building blocks to reconstruct reports, Quire optimizes writing, reviewing and delivery processes, all while ensuring the highest levels of accuracy and consistency. Our technical consulting clients indicate Quire cuts their report writing time by 25-35%. Additionally, Quire reports are accessed from anywhere, working seamlessly with client's internal systems including collaborative editing, workflow tracking, mobile data collection, and big data capabilities.

We are continually adding new features, integrations and applications!

Headquartered in Doylestown, PA, we have achieved our success by building a collaborative team of creative, talented people located across the country including Pittsburgh, Houston, Boston, and San Jose. We are committed to the continual improvement of our products, extraordinary customer satisfaction and to fostering an innovative, life-friendly work environment.

Position Overview

We are adding a Quality Assurance Analyst to Team Quire to work with our design, development, support, and product management teams. This position will help ensure that all deployments to our production environment are delivered in a timely manner, with quality as the top priority. At Quire, we employ an agile development approach, always looking to improve the experience our clients receive when they engage with our platform.

As a Quire Quality Assurance Analyst, you will spend time understanding how the platform works and is constructed, participating in design, development, and test plan reviews, and work with our account and support reps to troubleshoot and reproduce customer issues.

You will become an expert in the front-end, back-end, external data providers, and mobile apps, which form the Quire Platform. This position reports to the Quality Assurance Manager but will interact with many Quire staff members.

Responsibilities and Duties

To succeed, you should have strong analytical skills and the ability to research and learn new technologies. You should be comfortable working in a cloud-based environment.

• Test Management

• Utilize the online platform "Test Monitor"

• Track all test cases and test runs

• Responsible for the overall condition of the testing platform. This includes reviewing existing test cases, as well as establishing and maintaining test organization, and creating new test cases

• Responsible for creating and executing test runs at appropriate times. When issues are found, you will investigate and report them

• Test Plans

• Participate early in the development process in our Implementation Plan meetings and understand what the desired behavior is, including issues related to Functionality, Performance and Usability.

• These Test Plans will be documented, and the individual Test Cases recorded in our Test Management System

• Customer Support

• At Quire, we all share in the responsibility of helping our clients be successful. A few times a year, you will need to provide after-hours email support.

Qualifications

• Minimum of at least 5 years’ experience testing and verifying both web and mobile applications

• Excellent communication skills - written, oral, and active listening

• Strong attention to detail

• Strong time management and organizational skills

• Knowledge of API, SQL, browser developer tools

• Jira tracking software is a plus

• Bachelors (in Computer Science or a related technical fi or equivalent military experience

• Self-motivated individual who desires to work as part of a Team to release engaging experiences for our clients

• Able to provide and receive feedback during the design, development, test, and review processes

• Ability to understand and communicate what areas of the system are impacted by proposed changes

To the successful candidate we offer:

• Paid Vacation, Holiday, and Sick time

• Participation in Quire's 401(k) Program

• Performance Bonus Program

• Medical, Dental, and Vision Insurance

• Professional development and training

• Casual and flexible work environment