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Process Planner

Quest Staffing Services, Inc.
Oxnard, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Title:  Process Planner 

Reports to Quality and Process Manager

The Process Planners support our Shop Traveler activities organizing production according to
customer demand and company quality standards. The Planners primary function is to ensure
that purchase orders are created and pushed through to the Production Department to ensure
timely turnaround time on said job orders.
A successful Process Planner will be well-versed in production procedures, be organized and
results-driven with great problem-solving skills. Advanced communication and computer skills are
The Planning Department supports company quality initiatives, which includes the Quality Policy,
Quality Objectives, and Quality Management System and drives continuous improvement
initiatives throughout the organization.

Duties and Responsibilities
Primary duties and responsibilities include but not limited to:
• Monitor daily incoming and outgoing email to ensure all communication regarding new,
open, or on-hold jobs are processed accordingly and in a timely manner.
• Create and/or correct Shop Travelers in accordance with customer and Blueprint
requirements, make copies of blueprints, create sales order, and complete all related
• Revise, sign, scan, and email certifications to customers
• Maintain open communication with customers providing order them with status,
confirming specs, finishes or discrepancies.
• Approve - Buy-Off orders IAW customer and blueprint requirements.
• Answer overflow of incoming company calls from main switchboard.
• Attend Epicor or other company required training, as necessary.
• Supporting customer and regulatory audits of Receiving functions and activities
• Supporting the Quality Department by participating in audits, corrective action efforts,
adjusting in policy/procedure, generating reports, and maintaining records
• Support Development of digital coupon inventory and order as necessary
• Monitor Accuracy of Receiving incoming orders, tagged boxes, created labels, match
quantities, customer info, date reviewed, process, etc.
• Respond to emails and phone calls from both internal and external customers
throughout the day.
• Support implementation of paint info in Epicor and into MES.
• Support Development of SOP-12 Revision to incorporate digital improvements.
• Other duties as assigned by management.

Job Purpose
Qualifications include:
• High School Diploma required - Degree Preferred.
• Microsoft Office Suite
• Strong verbal and written communication skills
• Strong Math Skills
• Excellent Customer Service
• Ability to work independently.
• Ability to multi-task in a fast-paced environment
• Excellent attention to detail
• Must be able to work overtime, weekends as required.

Key Accountabilities
• Ability to understand and follow both verbal and written instructions.
• Ability to communicate and work with others in a courteous and professional
• Must follow all safety practices and regulations.

Quest Staffing Services, Inc.


405 E. Esplanade Drive

Oxnard, CA
93030 USA




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