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Collections Representative

Quest Group Executive Search & Staffing Solutions Smyrna, GA

  • Posted: over a month ago
  • $15 to $16 Hourly (plus commission)
  • Full-Time
  • Benefits: medical,
Job Description

An establish and growing company in the Smyrna area is on the search for  a Collections Rep to join their growing team!

 

  • This is first party, consumer collections - they want someone with a soft approach who can build rapport with their customers.
  • Long term contract with the potential to go perm based on performance (once you go perm, the company pays 100% of employee health insurance)
  • $16/hour plus monthly commission ($300-3000/month).

 

*** looking for BILINGUAL (Spanish/English) and non-Bilingual***

 

Collections duties:

· Contact customers by telephone or email regarding delinquency and set up payment arrangements.

· Negotiate repayment, with customer by means of pay-off or a payment plan.

· Receives inbound customer calls and emails regarding delinquency and work with customers to set up payment arrangements

· Research payment issues and resolve appropriately

· Attempts to resolve customer issues with minimal escalations

· Work all customer correspondence, tickets, mail, checks to resolve inquires

· Adhere to the FDCPA, state collection laws and work policies and procedures.

· Follow-up on customer’s promise to pay and payment commitments to ensure positive resolution.

 

Qualifications:

· 3 years of Collections experience

· Proficiency in Word, Excel

 

We are looking to interview ASAP!

 

Company Description
Quest Group is a specialized executive search, staffing, and business solutions firm, headquartered in Atlanta, GA. We share a passion for improving the world by connecting professionals with meaningful opportunities. This means we are passionate about partnering with you to enhance your career and opportunities, at all levels. To do so, we partner with reputable companies nationwide to present you with contract, contract-to-hire, and permanent employment opportunities.

Quest Group Executive Search & Staffing Solutions

Quest Group is a specialized executive search, staffing, and business solutions firm, headquartered in Atlanta, GA. We share a passion for improving the world by connecting professionals with meaningful opportunities. This means we are passionate about partnering with you to enhance your career and opportunities, at all levels. To do so, we partner with reputable companies nationwide to present you with contract, contract-to-hire, and permanent employment opportunities.

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Address

Smyrna, GA
USA

Industry

Finance and Insurance

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